Jorge Ainza
Rio Rico
Summary
Dynamic and dedicated professional with extensive experience as a Deputy Sheriff at Santa Cruz County Sheriff's Office. Proven expertise in incident response and de-escalation techniques, enhancing public safety and community trust. Recognized for critical thinking and integrity, successfully leading initiatives that improved operational efficiency and fostered strong relationships within the community.
Diligent supervisor position with solid background in law enforcement and public safety. Proven ability to maintain order and enforce laws through effective patrolling and community interactions. Demonstrated strong communication and conflict resolution skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
29
29
years of professional experience
Work History
Deputy Sheriff
Santa Cruz County Sheriffs Office
06.2008 - 12.2025
- Observed and learned law enforcement protocols and safety procedures.
- Assisted in community outreach programs to build public trust and awareness.
- Participated in training sessions on emergency response and crisis management.
- Supported senior officers in daily patrols and investigative processes.
- Supervisory role in the absence of my Sergeant
- Maintained accurate records and documentation for case management.
- Engaged with community members to gather information on local concerns.
- Developed skills in conflict resolution through hands-on experiences.
- Collaborated with team members to ensure effective communication during operations.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
- Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
- Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
- Enhanced public trust by providing professional and compassionate assistance during emergencies.
- Provided security at various community events, ensuring a safe environment for attendees.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Improved community safety by conducting routine patrols and responding to emergency calls promptly.
- Conducted thorough investigations that led to the successful prosecution of numerous offenders.
- Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.
- Prevented accidents by enforcing traffic laws and promoting safe driving practices among motorists.
- Assisted in special investigations and crime prevention programs.
- Thoroughly analyzed criminal information and processed crime scenes.
- Obtained information from arrested subjects to conduct debriefings.
- Trained other officers in firearms and self-defense tactics.
- Monitored criminal activity in community to identify suspicious activity.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Handled citation and traffic violation paperwork.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Checked vehicle equipment for proper functioning prior to use.
- Monitored traffic violations, issuing citations as necessary.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Provided testimony in court proceedings.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Conducted searches of individuals, vehicles and premises.
- Responded to emergency calls to provide assistance to citizens in need.
- Investigated numerous cases, leading to successful resolution of various criminal activities.
- Participated in high-risk arrest warrants, ensuring apprehension of dangerous individuals while minimizing collateral risks.
- Developed community outreach programs, increasing public awareness on safety and crime prevention.
- Negotiated peaceful resolutions during conflict situations, minimizing need for force and reducing community tensions.
- Streamlined report writing procedures, resulting in more accurate and timely documentation of incidents.
- Improved public trust with community policing initiatives, fostering positive relationships between sheriff's department and local residents.
- Enhanced community safety by conducting routine patrols in high-risk areas.
- Led team during emergency responses, ensuring swift action to protect lives and property.
- Facilitated inter-departmental training sessions, sharing best practices and enhancing collaborative efforts.
- Conducted surveillance operations, gathering intelligence that led to disruption of illegal activities.
- Enhanced team morale and cohesion through effective leadership and communication, leading to improved department performance.
- Managed evidence collection and preservation, contributing to high integrity of investigative processes.
- Coordinated with local law enforcement agencies for joint operations, enhancing overall operational efficiency.
- Reduced response times to emergency calls by optimizing patrol routes and strategies.
- Oversaw inmate transport to court hearings, maintaining strict security protocols to prevent escape attempts.
- Reviewed and updated departmental policies, aligning procedures with current legal standards and best practices.
- Administered first aid and emergency assistance at accident scenes, saving lives and stabilizing victims until medical teams arrived.
- Enforced traffic laws, contributing to noticeable decrease in traffic violations and accidents in jurisdiction.
- Implemented training programs for new deputies, significantly improving their readiness and performance on job.
- Conducted detailed interviews with victims, witnesses, and suspects, gathering crucial information for case investigations.
- Utilized advanced technology tools for efficient information gathering during investigations and daily operations.
- Contributed to department initiatives focused on improving policies, procedures, equipment usage, or overall performance standards within the organization.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Developed strong relationships with community leaders, fostering open communication channels for addressing concerns collaboratively.
- Managed crime scenes meticulously, preserving vital evidence for forensic analysis and case resolutions.
- Observed jail and inmate activity to maintain order and safety.
Adult Detention Officer
Santa Cruz County Sheriff’s Office Adult Detention Center
10.2006 - 06.2008
- Supervised daily operations within detention facility to ensure safety and security of inmates.
- Conducted regular inspections and safety checks to maintain compliance with regulations.
- Managed inmate processing, including intake, classification, and release procedures.
- Collaborated with law enforcement and support staff to coordinate emergency response protocols.
- Trained new officers on operational procedures, emphasizing adherence to safety standards.
- Implemented behavioral management strategies to de-escalate conflicts among inmates effectively.
- Developed and updated procedural documentation to enhance operational efficiency and compliance.
- Led team initiatives focused on improving inmate rehabilitation programs and reducing recidivism rates.
- Promoted a safe environment for both inmates and staff through consistent monitoring of detention facility activity via surveillance cameras and regular patrols.
- Maintained accurate records of inmate property during intake and release procedures, ensuring proper storage and return of personal belongings.
- Collaborated with other law enforcement agencies to ensure smooth processing of inmates entering or leaving the detention facility''s custody.
- Maintained order during meal times and recreational periods by enforcing rules consistently and addressing any instances of rule violations promptly.
- Expedited inmate intake process by performing efficient booking procedures, including fingerprinting, photographing, and obtaining personal information.
- Served as a trusted liaison between inmates, their families, legal counsel, and other outside entities by managing visitation schedules and maintaining open lines of communication.
- Handled emergency situations calmly and effectively, employing crisis intervention techniques and coordinating with medical professionals as needed for the well-being of inmates and staff.
- Supported rehabilitation efforts for inmates by facilitating access to educational programs, vocational training, and counseling services.
- Safeguarded inmate rights while maintaining facility security through diligent adherence to constitutional mandates and departmental policies.
- Enhanced inmate safety by conducting thorough and regular cell searches for contraband items.
- Facilitated successful transitions between housing units or off-site appointments by coordinating transportation logistics and supervising inmate transfers.
- Improved communication among staff by participating in daily shift briefings, sharing pertinent information regarding inmate activities and concerns.
- Reduced the risk of security breaches by maintaining strict adherence to established protocols and procedures.
- Managed daily operations within the detention facility, ensuring proper documentation, record-keeping, and compliance with local, state, and federal regulations.
- Conducted thorough investigations into alleged rule violations or incidents within the detention facility, gathering evidence and interviewing involved parties in a professional manner.
- Assisted in the timely resolution of inmate grievances by documenting issues and forwarding them to appropriate personnel for further review.
- Enhanced overall operational efficiency within the detention facility through continuous training on new policies, technology updates, and industry best practices.
- Contributed to a positive work culture among fellow officers by offering assistance when needed, promoting teamwork, and actively participating in team-building exercises.
- Provided support to mental health professionals during crisis interventions involving inmates experiencing emotional distress or behavioral issues.
- Prevented potential incidents by identifying warning signs of escalating tensions among inmates through constant observation and active listening skills.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Responded promptly to emergency situations and provided medical aid.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Processed inmates by taking photographs and fingerprints.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Attended to feeding, housing, and physical well-being of inmates.
- Verified identification using specialized databases and methods such as fingerprinting.
- Regularly conducted security and sanitation checks.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Supervised and controlled behavior of 100+ inmates.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Processed visitors and attorneys arriving to see prisoners.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Provided counseling and guidance to inmates to boost wellbeing.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Conducted security checks of inmates and living areas.
- Supervised inmates during meals, recreation and other activities.
- Documented inmate behavior and activities in logbooks.
- Assisted in intake and release of inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Provided assistance and guidance to inmates regarding daily activities.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Established positive working relationships and maintained boundaries with resident offenders.
- Coordinated with other law enforcement personnel to exchange information.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Responded to inquiries from inmates and other members of public.
- Interviewed inmates to obtain information and evidence.
The Home Depot
Department Supervisor
11.2004 - 11.2006
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Warehouse Supervisor
Border Transfer Services
10.2003 - 11.2004
- Supervised daily warehouse operations, ensuring adherence to safety protocols and efficient workflow.
- Trained and mentored staff in best practices for inventory management and equipment handling.
- Implemented process improvements resulting in reduced order fulfillment times and increased accuracy.
- Coordinated scheduling of shipments and deliveries, optimizing logistics for timely distribution.
- Monitored inventory levels using logistics software, maintaining stock accuracy and availability.
- Conducted regular training sessions on safety compliance, enhancing team performance and minimizing risks.
- Collaborated with cross-functional teams to streamline operations and resolve logistical challenges effectively.
- Evaluated performance metrics, identifying areas for operational enhancement and driving continuous improvement initiatives.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Kept detailed records of inventories and merchandise inventory transactions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Managed merchandise inventory transactions.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Supported production workers in meeting goals without compromising safety and compliance.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Trained new team members on proper and safe use of tools and equipment.
- Assigned tasks to team members to complete within designated time frames.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Enforced team adherence to safety regulations and protocols.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Developed and implemented strategies to improve team productivity and efficiency.
- Determined staffing needs, developing schedules to staff all shifts.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Monitored progress of tasks to provide feedback for improvement.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Met or exceeded production goals and objectives by following strict procedures.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Plumber
Pima Plumbing
04.2002 - 10.2003
- Installed and repaired plumbing systems in residential and commercial buildings.
- Diagnosed plumbing issues and provided effective solutions for clients.
- Collaborated with contractors to ensure timely project completion and compliance with regulations.
- Trained junior plumbers on safety protocols and best practices in plumbing techniques.
- Conducted routine maintenance checks to prevent system failures and reduce emergency calls.
- Managed inventory of tools and materials, ensuring availability for ongoing projects.
- Developed strong client relationships through exceptional service and reliable communication skills.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Measured, threaded, and cut materials to correct angles.
- Selected type and size of piping required for each project.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Complied with state plumbing codes throughout duration of each project.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
- Eliminated risks by correctly identifying potential safety hazards.
- Filled pipe systems with water and air to determine location of leaks.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
- Read blueprints to determine appropriate materials and procedures for each project.
- Increased client retention, providing exceptional customer service through timely project completion.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
- Completed projects within budget constraints by accurately estimating material costs and labor hours.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Streamlined inventory management, ensuring availability of essential parts for each project.
- Cut and drilled holes in walls to permit passage of pipes.
- Used clamps and brackets to attach pipes to walls, structures, and fixtures.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Assisted with repairs to steam, drainage, and sewer lines.
- Enhanced customer satisfaction by promptly addressing and resolving plumbing issues.
- Adapted quickly to new plumbing technologies, staying ahead in industry.
- Installed modern plumbing systems in new constructions, ensuring compliance with local codes.
U.S. Army National Guard Soldier
U.S. Army National Guard-Arizona
03.2001 - 03.2003
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols to identify and address potential hazards or security breaches.
- Responded swiftly to emergency situations, coordinating with law enforcement as necessary.
- Maintained detailed logs of daily activities, incidents, and observations for review.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Maintained order during events with efficient crowd control techniques and clear communication with event staff.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Restricted access to sensitive areas using key cards and security codes.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Coordinated with local law enforcement during incidents, facilitating swift resolution.
- Maintained detailed logs of all security incidents, contributing to development of better prevention strategies.
- Enhanced security measures by identifying potential risks during routine inspections.
U.S. Army Soldier
U.S. Army Active Duty
02.1997 - 03.2001
- Led tactical operations ensuring mission success through strategic planning and execution.
- Trained and mentored junior soldiers, enhancing team performance and operational effectiveness.
- Coordinated logistics for equipment and personnel, optimizing resource allocation during missions.
- Conducted risk assessments to identify potential threats, improving safety protocols in high-stakes environments.
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Analyzed operational data to drive decision-making, ensuring alignment with strategic military goals.
- Implemented process improvements that increased efficiency in training programs and operational readiness.
- Developed and executed training exercises to enhance unit capabilities and combat readiness.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Secured and protected military property, assets, and personnel.
- Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
- Operated and maintained armored vehicles.
- Mitigated risks by conducting thorough safety assessments and implementing appropriate measures.
- Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
- Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
- Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
- Coordinated patrol operations to maintain safe urban and rural environments.
- Responded calmly and professionally to chemical, biological and nuclear threats.
- Drove mission success by effectively utilizing intelligence data gathered from various sources for informed decision-making during operations.
- Provided professional reconnaissance and security support during varied operations.
- Streamlined inventory management, ensuring optimal levels of necessary supplies.
- Analyzed intelligence data to predict enemy movements and strategies.
- Enhanced team cohesion by leading rigorous physical training sessions.
- Led patrols to maintain security, ensuring safety of designated areas.
- Secured military bases by implementing stringent security protocols, ensuring safety of personnel and assets.
Education
High School Diploma -
Nogales High School
Nogales, AZ05-2006
Skills
- De-escalation techniques
- Integrity and ethics
- Incident response
- Emergency response
- Physical fitness
- Public safety
- Relationship building and management
- First aid and CPR
- Critical thinking
- Report writing
- Decision-making
- First aid
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Deputy Sheriff
Santa Cruz County Sheriffs Office
06.2008 - 12.2025
Adult Detention Officer
Santa Cruz County Sheriff’s Office Adult Detention Center
10.2006 - 06.2008
The Home Depot
Department Supervisor
11.2004 - 11.2006
Warehouse Supervisor
Border Transfer Services
10.2003 - 11.2004
Plumber
Pima Plumbing
04.2002 - 10.2003
U.S. Army National Guard Soldier
U.S. Army National Guard-Arizona
03.2001 - 03.2003
U.S. Army Soldier
U.S. Army Active Duty
02.1997 - 03.2001
High School Diploma -
Nogales High School