Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jorge Albuja

Sioux City,IA

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Interests: Coffee Company Owner, Soccer, Basketball, Dance, Food, Travelling, Current Affairs, History, Blues Guitar, Reading, Social Entrepreneurship

Overview

8
8
years of professional experience

Work History

Executive Assistant to the Chairman Business D.

Briar Cliff University
Sioux City, IA
08.2016 - 05.2020
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Planned and executed corporate meetings, lunches and special events as fundraising for the Business Department.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation to Africa and Middle East countries.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events. ( Valentine day, Christmas Year )
  • Delivered optimal administrative, customer service and newcomers
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Restocked office and break room supplies independently to maximize team productivity.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Investigated issues and problems and drafted responses to urgent requests.
  • Worked directly with President of the Marketing area Judy Thompson to plan and execute special projects to support Enactus program,
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.

Production Worker ( Summer Position )

Wells Enterprises Inc.
Le Mars, IA
05.2018 - 08.2018
  • Assembled components into finished product and performed quality inspection to clear for shipment.
  • Built and packaged products to complete daily work orders.
  • Inspected finished products for quality and adherence to customer specifications.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated in team-based environment to maintain line productivity and meet expected deadlines.
  • Supported quality assurance by visually inspecting items and removing defect parts.

Pharmacist Technician

Hy-Vee Inc.
Sioux City, IA
08.2019 - 11.2019
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Verified and filled over [20-50] prescriptions per day
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Verified and filled medications for up to 50-100 patients per day, maintaining [100]% accuracy.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.

AIslesOnline Shopping Assistant

Hy-Vee Food Store
Sioux City, IA
05.2020 - 05.2021
  • Developed and strengthened client relationships by delivering knowledgeable support.
  • Implemented company standards to deliver high-quality work with exceptional customer service.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Reset store displays for special events and seasonal merchandise changes.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Focused on achieving highest level of expectations to meet client and company satisfaction.

Lab Assistant

Mercy One Medical Center
Sioux City, IA
05.2021 - 10.2021
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Identified patients using proper procedures prior to specimen collection.
  • Interviewed patients and documented details to update and file paperwork.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Verified collection orders and communicated discrepancies to nurses.
  • Recorded, reported and posted specimen results in company software.
  • Gathered biological samples for laboratory tests.
  • Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
  • Prepared project files for compliance with operating procedures.
  • Assisted and instructed other laboratory technicians.
  • Completed lab tests and communicated results to supervising staff.

Mental Health Technician

Unity Point St. Luke's
Sioux City, IA
02.2022 - 05.2024
  • Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each patient.
  • Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
  • Ensured safety of all clients through continuous observation and monitoring during shift hours.
  • Encouraged positive behaviors through rewards systems when appropriate.
  • Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
  • Provided education about mental illness symptoms and causes to family members of patients.
  • Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
  • Assisted in transporting clients to appointments outside the facility when necessary.
  • Established trusting relationships with clients by demonstrating empathy and understanding towards them.
  • Supervised visitors entering the facility according to established security protocols.
  • Actively participated in continuing education programs related to mental health care delivery.
  • Assisted in the development of individualized treatment plans for patients.
  • Provided crisis intervention and de-escalation techniques to help manage patient behavior.
  • Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
  • Facilitated group therapy sessions under supervision of a mental health professional.
  • Identified and addressed individual mental health challenges to support patients.

Lab Assistant

Unity Point St. Luke's
Sioux City, IA
02.2022 - 05.2024
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Educated patients on proper blood draw techniques.
  • Provided assistance to clinical staff during patient visits.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Processed samples accurately and efficiently.
  • Followed all safety protocols when handling hazardous materials.
  • Calibrated equipment according to manufacturer specifications.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Documented patient information into electronic medical records system.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Assisted in the training of new phlebotomists.

Education

Phlebotomy

Mercy One & UnityPoint St. Lukes
Sioux City, IA
05-2024

Spanish Major

Briar Cliff University
Sioux City, IA
05-2022

Bachelor of Science -

Briar Cliff University
Sioux City, IA
08.2021

Pharmacy Technology

Hyvee
Sioux City, IA
08.2019

Skills

  • Adaptable young professional with proven record of success in Personal and Executive level, Academics ( Bachelors in Science ) , Athletic, and multicultural environments
  • Possesses strong communication, prioritization, analytical, and problem-solving skills acquired through different job positions Native in Spanish, fluent in English and intermediate in French
  • Computer Skills: Microsoft Office (PowerPoint, Word, Excel), Microsoft Outlook, Microsoft Dynamics 365 CRM, Minitab

Timeline

Mental Health Technician

Unity Point St. Luke's
02.2022 - 05.2024

Lab Assistant

Unity Point St. Luke's
02.2022 - 05.2024

Lab Assistant

Mercy One Medical Center
05.2021 - 10.2021

AIslesOnline Shopping Assistant

Hy-Vee Food Store
05.2020 - 05.2021

Pharmacist Technician

Hy-Vee Inc.
08.2019 - 11.2019

Production Worker ( Summer Position )

Wells Enterprises Inc.
05.2018 - 08.2018

Executive Assistant to the Chairman Business D.

Briar Cliff University
08.2016 - 05.2020

Phlebotomy

Mercy One & UnityPoint St. Lukes

Spanish Major

Briar Cliff University

Bachelor of Science -

Briar Cliff University

Pharmacy Technology

Hyvee

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Jorge Albuja