Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jorge Alejandro

Kissimmee,FL

Summary

Versatile professional with a proven track record in infrastructure maintenance at MK Guardrail, and adept in digital marketing and lead generation. Leveraged social media marketing and AI content creation to enhance customer engagement and sales. Excelled in customer service, demonstrating strong communication and problem-solving skills. Achieved a significant increase in client satisfaction and sales conversion rates.

Overview

7
7
years of professional experience

Work History

Infrastructure Maintenance

MK Guardrail
Kissimmee, FL
08.2021 - Current

As a Guardrail Maintenance worker I was responsible for inspecting, repairing, and maintaining guardrails along roads and highways. My duties include assessing the condition of guardrails, replacing damaged sections, straightening bent rails, and ensuring that all safety barriers are properly installed and functioning. I use various tools and equipment, often working in teams to complete tasks efficiently. The role requires adherence to safety protocols to protect both the workers and the public, as much of the work is done in active traffic environments.

Appointment Setter/Closer

Sales Accelerator
Kissimmee, FL
03.2023 - 06.2023

Appointment Setter

Responsibilities:

- Reach out to potential clients through phone calls, emails, or social media to generate interest in the company's products or services.

- Qualify leads by asking relevant questions to determine their needs and readiness to buy.

- Schedule appointments or meetings between the potential client and a sales closer or higher-level sales representative.

- Maintain accurate records of interactions and follow-ups in the CRM system.

- Work to meet or exceed daily, weekly, or monthly targets for setting appointments.

Closer

Responsibilities:

- Take over the lead after the appointment setter has scheduled a meeting, engaging in more in-depth discussions to understand the client's needs.

- Present the product or service, addressing any concerns or objections the client may have.

- Negotiate terms and pricing, working to reach an agreement that is beneficial for both the client and the company.

- Secure a commitment from the client, closing the sale and finalizing the deal.

- Ensure that all paperwork and contracts are completed and processed correctly.

- Follow up with clients after the sale to ensure satisfaction and to upsell or cross-sell additional products or services.

Both roles are crucial in the sales pipeline, with the appointment setter focusing on lead generation and the closer focusing on converting those leads into sales.

Landscape Worker

Master Cuts
St. Cloud, FL
01.2018 - 05.2020

As a Landscape worker I was responsible for maintaining and enhancing outdoor spaces such as gardens, parks, and lawns. Duties include planting flowers, shrubs, and trees; mowing lawns; trimming hedges; watering plants; and applying fertilizers or pesticides. In some occasions I would also install features like walkways, patios, and irrigation systems. As a Landscape worker I would often use tools like mowers, trimmers, shovels, and pruners to perform their tasks. My work is crucial for creating and maintaining aesthetically pleasing and functional outdoor environments.

Education

Highschool Diploma - Basic Curriculum

Harmony Highschool
St. Cloud, FL
12.2017

Skills

- Infrastructure Maintenance

- Landscaping

- Social Media Marketing

- AI content creation

- Digital Marketing

- Lead Generation

- Sales

- Customer Service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Appointment Setter/Closer

Sales Accelerator
03.2023 - 06.2023

Infrastructure Maintenance

MK Guardrail
08.2021 - Current

Landscape Worker

Master Cuts
01.2018 - 05.2020

Highschool Diploma - Basic Curriculum

Harmony Highschool
Jorge Alejandro