Jorge Arceo
Reedley,CA
Summary
Auto Mechanic Technician with extensive experience at Future Ford of Clovis, excelling in drivetrain diagnostics and customer service. Proven track record of enhancing vehicle reliability through effective troubleshooting and repair strategies. Recognized for mentoring junior technicians and optimizing workflow, ensuring high-quality service and customer satisfaction. Taking full commitment of my responsibilities with great respect and honor.
Overview
1
1
Language
1
1
Certification
20
20
years of professional experience
Work History
Auto Mechanic Technician
County of Kings
04.2019 - 03.2023
- Assessed vehicle conditions to identify maintenance needs and recommend repairs.
- Operated diagnostic equipment to troubleshoot mechanical issues efficiently.
- Assisted in performing routine maintenance tasks, including oil changes and tire rotations.
- Maintained clean and organized workspaces to promote safety and efficiency.
- Communicate and explain mechanical issues and repair options clearly.
- Maintain records keep logs of all diagnostic testing, parts used and service performed.
- Engaged in ongoing training to enhance skills in automotive technology and best practices.
Mechanic Technician
Future Ford of Clovis
06.2011 - 03.2019
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance to ensure optimal vehicle performance and safety standards.
- Repaired and replaced defective parts, enhancing overall vehicle reliability.
- Collaborated with team members to streamline repair processes, reducing turnaround time.
- Mentored junior technicians on best practices in automotive repair and safety protocols.
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
- Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
- Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
- Stayed current with industry advancements through regular participation in training programs and workshops, applying new techniques to improve job performance.
- Optimized workflow within the shop by coordinating effectively with other technicians, sharing knowledge about specific vehicles or complex repairs as needed.
- Assisted in training new staff on diagnostic procedures and shop operations.
Mechanic Technician
Sanger Ford
01.2003 - 06.2010
- Implemented quality control measures to improve service accuracy and customer satisfaction.
- Evaluated complex mechanical problems, providing strategic solutions for efficient repairs.
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Assisted management in maintaining inventory levels of commonly used parts, contributing to smooth daily operations in the workshop.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Identified mechanical problems and determined best solutions for correction.
- Kept track of equipment maintenance schedules using computerized maintenance management systems.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired and replaced worn and damaged components.
Education
Associate of Applied Science - Computer Networking
Institute of Technology
Clovis, CA06-2005
Skills
- Drivetrain diagnostics
- Parts ordering
- Suspension systems
- Computerized diagnostics
- Alignment techniques
- Electrical systems
- Hybrid systems
- Diesel engines
- Transmission repair
- Strong work ethic
- Customer service
- Multitasking and organization
- Troubleshooting skills
- Preventive maintenance services
- Electrical experience
- Engine repair
Accomplishments
Completing my ASEs certificates to become a ASE master technician.
Also becoming a Ford Senior Master Technician
Certification
- Senior Master Technician-in 3yrs
- Hybrid and full electric vehicle Training - in 1yr
- ASE- Certified Master Technician-in 2yrs
Languages
Spanish
Native or Bilingual
Timeline
Auto Mechanic Technician
County of Kings
04.2019 - 03.2023
Mechanic Technician
Future Ford of Clovis
06.2011 - 03.2019
Mechanic Technician
Sanger Ford
01.2003 - 06.2010
Associate of Applied Science - Computer Networking
Institute of Technology
Senior Master Technician
Ford Senior Master Technician is a program through Ford, its a 550+ hours of online and hands-on courses through the Ford STARS program. Completing this was comparable to completing an Associate Degree in Automotive Technology.