JORGE ARTURO FLORES VALENZUELA
Cuautitlán Izcalli
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
8
8
years of professional experience
1
1
Language
Work History
OB Area Manager
Amazon
Tepotzotlán
07.2024 - Current
- Led operational strategies to enhance fulfillment center efficiency and productivity 300+ associates, and over, 1,000,000 units.
- Daily managing labor plan, shift execution, safety, productivity, quality and general team performance, fostering a culture of accountability and continuous improvement.
- Implemented cost-saving initiatives that streamlined processes and reduced operational expenses, along with $40k USD in monthly savings.
- Developed training programs to onboard new employees, improving team integration, safety programs and performance.
- Monitored inventory levels and coordinated logistics to meet customer demand effectively. Delivery Estimate Accuracy (DEA), during 3 weeks in a row 99.8%.
- Launched and enhanced the FC Direct project, improving the same-day customer delivery experience (Speed). Achieved a 13% volume increase while consistently meeting KPIs (OTD, DEA, FDDS) month after month.
Process Engineer
El Puerto de Liverpool
Tultitlán, Edo Méx.
01.2022 - 07.2024
- Launched new logistic projects to enhance operational efficiency.
- Standardized processes to ensure consistency and quality across operations.
- Integrated production systems to streamline workflow and improve coordination.
- KPI Generation.
- Generated key performance indicators to assess operational efficiency.
- Implemented continuous improvement strategies to enhance processes.
- Improvement in the level of customer satisfaction.
- Launch of new logistic projects.
Operations Supervisor
El Puerto de Liverpool
Tultitlán, Edo Méx.
04.2021 - 01.2022
- Management of internal KPIs
- Administered personnel for approximately 60 collaborators, ensuring effective resource allocation and team cohesion
- Implemented process improvements to streamline operations and enhance service delivery
- Provided customer support at retail location
- Customer service
Process Engineer
Magneti Marelli Sistemas Electrónicos
Tepotzotlán, Edo Méx.
08.2018 - 11.2019
- Launch of new products, working for clients such as (Audi, FCA Group, BMW)
- Control of development improvement and administration of production processes (Assembly line and SMT)
- Developed flow charts, designs, process sheets, visual aids, standard package, and PFMEA to enhance process documentation and standardization.
- Recorded time and motion data for process analysis.
- Cpk, cpm for control of production machines (new machinery), quality assurance in the product.
- OEE registration for performance analysis of assembly lines
- Management of the Pillar (WO) of World Class Manufacturing.
- Utilized Cpk and cpm metrics to control production machines and ensure quality assurance of new machinery.
- Registered OEE metrics to analyze performance of assembly lines and identify areas for improvement.
- Facilitated communication between project manager and client.
- Conducted analysis to identify root causes of issues.
- Specific role: Process Engineer
Education
Industrial Engineering -
Universidad Nacional Autónoma de México
Cuautitlán01-2020
Skills
- SAP (EWM/ECC)
- Office
- C
- Minitab
Languages
Intermediate English
Timeline
OB Area Manager
Amazon
07.2024 - Current
Process Engineer
El Puerto de Liverpool
01.2022 - 07.2024
Operations Supervisor
El Puerto de Liverpool
04.2021 - 01.2022
Process Engineer
Magneti Marelli Sistemas Electrónicos
08.2018 - 11.2019
Industrial Engineering -
Universidad Nacional Autónoma de México