Jorge Barreto
Irvine,CA
Summary
Driven by a commitment to excellence, I leveraged skills in event setup and exceptional customer service at Lucille's Smokehouse BBQ, enhancing guest experiences and streamlining service delivery. My adeptness in safe food handling and guest service significantly contributed to successful event execution, showcasing my ability to meet and exceed employer expectations. Catering Server with proven skills in preparing foods, condiments, silverware and supplies for events with up to 500 guests. Highly efficient and driven with focused and attentive nature. Experience running food, passing trays and explaining menus and dishes.
Overview
14
14
years of professional experience
Work History
Catering Server
Lucille's Smokehouse BBQ
11.2021 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Loaded and unloaded delivery van carefully to maximize efficiency.
- Answered guest questions about event plans and food service choices.
- Worked with banquet manager to coordinate event set up and schedule.
- Responded to guest inquiries and requests promptly and courteously.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Sanitized tableware and chafing dishes before catering event to avoid infection and comply with hygiene standards.
Food Expeditor
Lucilles Smokehouse BBQ
09.2012 - 09.2021
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Organized dining area based on reservations, minimizing waiting times.
- Trained new expeditors, managers and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Confirmed proper placement of products and side items while implementing special instructions.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored food and beverage supplies, assisting with restocking when needed.
Sales Representative
Crocs
06.2010 - 09.2012
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Loara High School
Anaheim, CA06.2007
Skills
- Set up procedures
- Event Setup
- Safe Food Handling
- Food presentation
- Guest service
- Exceptional customer service
- Food allergy understanding
- Flexible Schedule
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Catering Server
Lucille's Smokehouse BBQ
11.2021 - Current
Food Expeditor
Lucilles Smokehouse BBQ
09.2012 - 09.2021
Sales Representative
Crocs
06.2010 - 09.2012
High School Diploma -
Loara High School
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