Dedicated safety-focused professional with a proven track record of zero accidents and a strong work ethic. Expertise in customer service complemented by a thorough understanding of DOT requirements and safety practices. Holds a licensed CDL with Hazmat endorsement X, ensuring compliance in all operations. Aiming to leverage skills in a dynamic environment that prioritizes safety and efficiency.
Overview
21
21
years of professional experience
Work History
Motor Truck Driver
City of Chicago-Streets & Sanitation/Aviation Dept
Chicago, IL
11.2023 - Current
Complete essential vehicle upkeep by monitoring oil levels, tire pressure, brakes, and lights.
Adhere to all relevant traffic regulations, including speed limits and weight restrictions.
Maintain compliance with hazardous material handling protocols set by DOT and company.
Adhere to safety protocols while driving, safeguarding roadways and assets.
Monitor weather conditions on planned routes to predict potential delays due to severe weather.
Provide outstanding customer support at freight pickup and drop-off locations.
Coordinate with dispatchers on pickup and delivery locations.
Accurately document work hours and adhered to scheduled deliveries.
Examine truck for any defects and ensured safe operating condition pre-trip, mid-trip, and post-trip.
Take swift action to ensure product integrity.
Consistently follow safety guidelines and traffic rules, maintaining a flawless driving history.
Sales Coach Manager/Sales Support Manager
AT&T
Chicago, IL
07.2003 - 10.2024
Mentored and coached sales and service teams, monitoring customer interactions to ensure adherence to brand standards for quality.
Consistently delivered 130% of quota by training, coaching, and inspiring sales team to respond to customer needs, market trends and company objectives.
Entered information into system to update status reports.
Participated in physical inventory counts to keep information accurate and current.
Coordinated receipt of incoming materials and verified accuracy of items received.
Developed relationships with suppliers to obtain competitive prices.
Defined performance standards and KPIs to ensure goals were met across team.
Perform daily inventory cycle counts and assist with full audits.
Assist coworkers with special projects to learn new tasks while gaining additional responsibilities.
Education
Trident University International (In Progress)
Associate Information Technology Management
(Dean's List)
Certificate - First Institute Computer Training Division
Basic Programming
Credentials
Timeline
Motor Truck Driver
City of Chicago-Streets & Sanitation/Aviation Dept
11.2023 - Current
Sales Coach Manager/Sales Support Manager
AT&T
07.2003 - 10.2024
Trident University International (In Progress)
Associate Information Technology Management
Certificate - First Institute Computer Training Division
Equipment Training Specialist-MTD at City Of Chicago-Dept Of Aviation Vehicle ServicesEquipment Training Specialist-MTD at City Of Chicago-Dept Of Aviation Vehicle Services