Jorge Bautista Guzman
Los Angeles,CA
Summary
Experience in providing exceptional customer service and administrative support. Been Bilingual i can help people difficulty to undestand other languages spanish speakers, strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Multitask same time check in and pick up phone calls, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction. Responsible professional willing to go extra mile to assist others with solving problems also helping guest location or attending at an event or concert. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Tuscan Garden Inn
11.2014 - Current
- greeting visitors and guest upon arrival at the front desk
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Helping guest to local event , concerts and places to visit around Los Angeles.
- Help guest any problems with tv cable box, parking lot area and
- Greeted guests at front desk and engaged in pleasant conversations for guest to come back to stay at the property feel a second home for them.
- Collected room deposits, fees, and payments.
- Monitoring visitor access 24hrs security cctv camera for guest to feel safe stay at the property.
- Guest request essentials soap, shampoo, blankets and towel.
Server / Busboy
Soowon Galbi
12.2013 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Serve food and beverages promptly with focused to costumer needs, fresh and hot food taken to the table.
- Worked with POS system to place orders, manage bills.
- Collaborated with coworkers when busy shifts for efficient workflow and excellent guest experiences.
- Keeping restaurant clean inside and outside for safe n sanitary regulations.
- Slow days restock inventory and day to day used containers to keep work efficient when busy days.
Education
High School Diploma -
Edward R Roybal Learning Center
1200 Colton St, Los Angeles, CA 9002608.2013
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Bilingual Verbal and written communication
- Issue handling
- Researching skills
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Tuscan Garden Inn
11.2014 - Current
Server / Busboy
Soowon Galbi
12.2013 - 10.2024
High School Diploma -
Edward R Roybal Learning Center