JORGE BELGODERI DIAZ
Clayton,NC
Summary
Dynamic leader with a proven track record at Pet Paradise, enhancing team productivity and guest satisfaction through effective staff supervision and problem-solving abilities. Skilled in budget tracking and fluent in English and Spanish, I excel in fostering teamwork and collaboration. Achieved significant improvements in operational efficiency and employee training, demonstrating adaptability and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
BACK OF THE HOUSE SUPERVISOR
Pet Paradise
08.2024 - Current
- Mentored junior staff members, fostering professional growth and skill development within the team.
- Prioritized tasks and time to complete daily projects.
- Enhanced team productivity by implementing efficient scheduling and task delegation systems.
- Created positive working environment and caring, hospitable atmosphere for employees and patrons.
- Drove guest satisfaction by going above and beyond call of duty.
- Set clear expectations for the team regarding work quality standards, punctuality, and professionalism.
- Implemented cross-training initiatives, resulting in a more versatile workforce capable of handling various tasks as needed.
- Participated in hiring decisions, selecting candidates who demonstrated strong potential for success within the back-of-house team.
- Trained on how to handle bad behavior on Dogs.
- Take responsibility of opening up the building and closing down on time.
OWNER/MANAGER
Belgoking Tech LLC
02.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
ACCOUNTANT ASSISTANT
JC Countertop Fabrication LLC
03.2023 - 08.2024
- Answered phone calls regarding financial matters such as payments due.
- Produced and distributed invoices and financial documents.
- Organized office systems to maximize efficiency and completeness of records.
- Used spreadsheets to track data and produce charts.
- Processed payroll accurately and on-time, ensuring employee satisfaction and adherence to labor laws.
- Collaborated with accounting team members to complete projects efficiently and meet deadlines consistently.
- Enhanced financial accuracy by assisting with the preparation of monthly financial statements and reports.
- Managed expense reporting process ensuring timely reimbursements while maintaining adherence to company policies.
- Prepared detailed journal entries as needed, supporting accurate record-keeping initiatives.
- Took meeting notes to compose detailed summaries.
- Streamlined accounts payable processes for timely vendor payments and reduced errors.
- Helped prepare month-end, quarterly and year-end closings.
- Provided clerical support to all accounting professionals in department.
- Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
OFFICE ASISTANT
Meek Global Real Estate LLC
01.2022 - 02.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
LEAD CUSTOMER SERVICE REPRESENTATIVE
Food Lion
12.2018 - 08.2021
- Engaged clients in person and over phone to answer questions and address complaints.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Boosted employee morale through recognition programs that rewarded outstanding performance in customer service.
- Continuously sought opportunities for professional development and stayed current with industry trends to enhance job performance.
- Successfully managed multiple priority tasks while maintaining excellent attention to detail under tight deadlines.
Education
No Degree - CODING AND DEVELOPMENT IN TECHNOLOGY
EASTERN GATEWAY COMMUNITY COLLEGE
Steubenville, OH01-2027
High School Diploma -
Hillside High School
Durham, CT06-2019
Skills
- Health and safety
- Medication administration
- Staff supervision
- Inventory management
- Employee training
- Budget tracking
- Staff training
- Crisis response
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Time management
- Adaptability and flexibility
- Self motivation
- Team collaboration
- Decision-making
- Patient care assessment
- Active listening
- Reliability
- Fluent English and Spanish
Languages
Spanish
Native or Bilingual
Timeline
BACK OF THE HOUSE SUPERVISOR
Pet Paradise
08.2024 - Current
OWNER/MANAGER
Belgoking Tech LLC
02.2024 - Current
ACCOUNTANT ASSISTANT
JC Countertop Fabrication LLC
03.2023 - 08.2024
OFFICE ASISTANT
Meek Global Real Estate LLC
01.2022 - 02.2023
LEAD CUSTOMER SERVICE REPRESENTATIVE
Food Lion
12.2018 - 08.2021
No Degree - CODING AND DEVELOPMENT IN TECHNOLOGY
EASTERN GATEWAY COMMUNITY COLLEGE
High School Diploma -
Hillside High School
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