Jorge Butler
Litchfield,ME
Summary
Proactive dump truck driver with a strong background in coordinating delivery schedules and ensuring customer satisfaction. Demonstrated ability to enhance operational efficiency through collaboration and effective communication with site supervisors.
Overview
8
8
years of professional experience
Work History
Dump Truck Driver
Joe Gammon & Sons Excavation
Sabattus, ME
04.2023 - Current
- Operated dump truck to transport materials for excavation projects.
- Transported construction materials to various job sites to support ongoing projects. for road construction, large industrial use, construction and agriculture.
- Safely drove truck and materials to various destinations in Maine
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Collaborated with site supervisors to coordinate delivery schedules and material needs.
- Assisted in loading and unloading materials to optimize on-site workflow efficiency.
- Maintained accurate logs of mileage, fuel usage, and delivery records to enhance operational tracking.
- Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
- Weighed in and out at scales for load ticketing and legal weight compliance.
Meat Department Clerk
Hannaford Supermarket
Lewiston, ME
01.2021 - 04.2023
- Managed inventory levels, ensuring product availability and freshness in meat department.
- Trained new employees on proper handling and storage techniques for meat products.
- Assisted customers with product selection, providing knowledgeable recommendations and service.
- Maintained cleanliness and organization of workstations, adhering to safety standards.
- Collaborated with team members to streamline operations and improve workflow efficiency.
Customer Service Leader
Hannaford Supermarket
02.2018 - 01.2021
- Led customer service team in delivering exceptional support and resolving inquiries efficiently.
- Implemented training programs to enhance staff knowledge and improve service quality.
- Streamlined communication processes between departments to ensure timely issue resolution.
- Developed and maintained customer feedback systems for continuous improvement in service delivery.
- Analyzed customer interaction data to identify trends and recommend actionable changes.
- Mentored new employees, fostering a collaborative team environment focused on performance excellence.
- Collaborated with management to establish strategic goals and drive operational efficiencies within the department.
Education
High School Diploma -
Edward Little High School
Auburn Maine06-2017
Skills
- Heavy equipment operation
- Load management
- Vehicle inspections
- Safe driving practices
- Route planning
- GPS navigation
- Load documentation
- Paperwork processing
- Collaboration with crew
- Workplace safety
- Customer relations
- Client communication
Timeline
Dump Truck Driver
Joe Gammon & Sons Excavation
04.2023 - Current
Meat Department Clerk
Hannaford Supermarket
01.2021 - 04.2023
Customer Service Leader
Hannaford Supermarket
02.2018 - 01.2021
High School Diploma -
Edward Little High School