Finance student with IT Service Desk experience and a quantitative modeling certification. Proficient in financial statement analysis, actively learning DCF valuation, and data-driven problem solving through academic and independent study. Seeking an entry-level finance or analyst role to build hands-on industry experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Service Desk Analyst
Brinker International Inc.
Coppell, TX
11.2024 - 01.2026
Provided technical support for hardware and software issues, ensuring timely resolution for end-users.
Assisted in troubleshooting network connectivity problems, enhancing user experience across departments.
Documented and categorized service requests in ticketing system, improving efficiency of incident management.
Collaborated with cross-functional teams to resolve issues when new software or hardware systems are implemented.
Worked with vendors and managers to assist in any support they may need weather it was for guidance on how to resolve an issue, to strategic planning as far as steps moving forward to accomplish whatever the goal may be.