Jorge Cano
Yacht Broker
Miami,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Yacht Broker
Florida Yachts International
Miami , FL
01.2022 - Current
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
- Advised clients on yachting market conditions to identify successful yacht showings and promote customer satisfaction.
- Reviewed stop-loss reporting to customer accounts and complied with policies and procedures for release of information.
- Arranged for inspections and surveys of sold boats.
Box Truck Driver
Nestor's Pressure Cleaning And Seal Coating
Miami , FL
02.2021 - 12.2021
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Reviewed transportation and shipping papers to verify accuracy of inventory counts.
- Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
- Inventoried and inspected goods to determine quantities and conditions.
Valet
Marriot Hotel
Miami , FL
10.2020 - 12.2021
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Monitored and documented guest traffic flow in valet lot.
- Helped guests unload and load luggage.
Driver Helper
UPS
Miami , FL
07.2019 - 01.2020
- Assisted driver with product or package deliveries to residential and commercial locations.
- Displayed very good communication and customer service skills.
- Lifted and carried packages weighing up to 70 pounds.
- Exhibited good attendance, work habits and willingness to learn job functions.
Drive-Thru Cashier
Taco Bell
Miami , FL
09.2018 - 05.2019
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Resolved problems with orders quickly and offered refund or replacement.
Education
High School Diploma -
John A. Ferguson Senior High School
Miami, FL06.2020
Skills
- Commercial Delivery
- Safe Moving Operations
- Information Confidentiality
- Physical Strength and Stamina
- Customer Transactions
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Yacht Broker
Florida Yachts International
01.2022 - Current
Box Truck Driver
Nestor's Pressure Cleaning And Seal Coating
02.2021 - 12.2021
Valet
Marriot Hotel
10.2020 - 12.2021
Driver Helper
UPS
07.2019 - 01.2020
Drive-Thru Cashier
Taco Bell
09.2018 - 05.2019
High School Diploma -
John A. Ferguson Senior High School
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