Jorge A Carmona-Amates

Offered diverse clerical support to students, including managing correspondence, answering telephone calls, tracking documentation, and providing help through Utopia and Power School.

• Entered data, generated reports, and produced tracking documents.
• Gathered and organized materials to support operations.
• Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
• Helped students evaluate course choices and select relevant classes.
• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.

Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
Used strong time management skills to coordinate deliveries in timely manner.
Oversaw receipt, storage, identification and delivery of archives .
Greeted customers with pleasant demeanor, answered questions and responded to inquiries, effectively improving business relationships. Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions. I received incoming packages and mail, dispersed parcels and correspondence, and shipped outgoing items daily. It took accurate messages for staff and management to facilitate open and speedy communication. Communicated with vendors to place and receive orders, request maintenance services, and deliver instructions on behalf of office management.

Maintained accurate and current order and shipment forms, inventory documentation and customer records.
Moved boxes, containers and pallets with equipment such as forklift.

• Delivery and pick up of archives and shred from customers.
• Verified daily delivery instructions before delivering or picking up from customers.
• Obtained customer signatures to complete and process all work orders.
• Upheld high standards of professionalism and discretion when working with customers.

• Enforced company policies and regulations with employees.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

• Enforced company policies and regulations with employees.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.