Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Medical Claims Processor
SunMed International LLC
01.2017 - Current
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Evaluated medical claims for accuracy and completeness and researched missing data.
Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
Verified patient insurance coverage and benefits for medical claims.
Monitored and updated claims status in claims processing system.
Paid or denied medical claims based upon established claims processing criteria.
Communicated effectively with staff members of operations, finance and clinical departments.
Notified insurance agents and accounting departments of policy cancellations and changes.
Reviewed outstanding requests and redirected workloads to complete projects on time.
Medical Customer Service & Insurance Verification Specialist at Sunmed Medical SystemsMedical Customer Service & Insurance Verification Specialist at Sunmed Medical Systems