Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JORGE CHAVEZ

Escondido,CA

Summary

Expert Associate Banker skilled at building meaningful client relationships while upholding high standards in financial control and customer service. Able to handle complex scenarios through creative thinking while maintaining a high level of professionalism. Aiming to further my career by applying my skills to U.S. Customs and Border Protection with a sense of pride and duty to my country.

Overview

10
10
years of professional experience

Work History

Associate Banker/Market Expansion

JPMorganChase
09.2021 - Current
  • Verify the accuracy of transactions such as withdrawals, deposits, payments, and wire transfers while ensuring the financial security of both the firm and its clients.
  • Ability to demonstrate compassion towards customer concerns and complaints to de-escalate situations and take ownership of interactions while providing solutions.
  • Create a supportive environment for colleagues to enhance efficiency in the branch.
  • Carry out branch operations, including managing cash shipments, servicing ATMs, processing branch orders, and conducting audits.
  • Entrusted to train and lead new employees
  • Adhered to established security procedures and reported potential fraud or safety violations by following and completing guidelines such as OFAC (Office of Foreign Assets Control), AML (Anti-Money Laundering), BSA (Bank secrecy Act), and CTR (Currency Transaction Report)
  • Assisted customers with setting up or closing accounts, and signing up for new services.


Crematory Transportation

Paradise Transportation & Funeral Services
06.2022 - 05.2023
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked on call shifts that required hours from evening to morning while transporting multiple bodies in one night from various locations
  • Able to properly lift and transport deceased bodies of loved ones in a respectable and timely fashion
  • Properly stored deceased bodies in mortuary refrigerators and accurately completed paperwork of deceased individuals
  • Properly followed sanitation controls for ones own protection and to maintain a clean work environment

Server Assistant

Rancho Valencia Resort & Spa
08.2018 - 03.2020
  • Assisted the server, bartender, and kitchen staff in providing exceptional service.
  • Skilled in thriving within fast-paced high-stress environments while ensuring a Forbes 5-Star guest experience.
  • Greeted and thanked guests while providing a friendly atmosphere.
  • Maintained a high standard of food safety and sanitation controls.
  • Excelled in providing a high standard of privacy and treatment to celebrity guests


Host/Busser/To-Go Specialist/Server

Olive Garden
07.2015 - 08.2018


  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Delivered catering orders on time to private residencies while providing great service in new environments

Education

Notary Commission Certificate -

National Notary Association
05.2025

High School Diploma -

Escondido High School
05.2015

Skills

  • Leadership Skills
  • Ability to Work in a Team
  • Customer Service
  • Flexibility and Adaptability
  • Cash handling
  • Know your customer
  • Employee motivation
  • Resourcefulness
  • Professional demeanor

Languages

Spanish
Native or Bilingual

Timeline

Crematory Transportation

Paradise Transportation & Funeral Services
06.2022 - 05.2023

Associate Banker/Market Expansion

JPMorganChase
09.2021 - Current

Server Assistant

Rancho Valencia Resort & Spa
08.2018 - 03.2020

Host/Busser/To-Go Specialist/Server

Olive Garden
07.2015 - 08.2018

High School Diploma -

Escondido High School

Notary Commission Certificate -

National Notary Association

Similar Profiles

CREATE PROFILE