Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Associate
Spectrum
11.2020 - 09.2022
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed strong communication and organizational skills through working on group projects.
Identified issues, analyzed information and provided solutions to problems.
Organized and detail-oriented with a strong work ethic.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Excellent communication skills, both verbal and written.
Delivered services to customer locations within specific timeframes.
Worked flexible hours across night, weekend and holiday shifts.
Proven ability to learn quickly and adapt to new situations.
Gained extensive knowledge in data entry, analysis and reporting.
Sales Representative
Rancho Motor Company/Victorville Motors
05.2005 - 01.2020
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Selected correct products based on customer needs, product specifications and applicable regulations.
Maintained current knowledge of evolving changes in marketplace.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Attended monthly sales meetings and quarterly sales trainings.
Built relationships with customers and community to promote long term business growth.
Trained and mentored new sales representatives.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Vendor/Wharehouse Manager/Repair Technician
All Health Seekers
01.2013 - 09.2015
Utilized variety of tools and diagnostic equipment to complete repairs.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Worked with diverse types of weather and ground conditions.
Inspected and tested, repaired and refurbished products for proper operation.
Dismantled machines and equipment to remove defective parts.
Repaired and maintained wide range of small and large appliances successfully.
Diagnosed and repaired problems with electrical and mechanical systems.
Maintained inventory of repair supplies and ordered parts.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Completed all repair and maintenance activities promptly and to high quality standards.
Optometric Assistant
Dr Bogard Chang
08.2012 - 02.2013
Collected and documented patient medical information such as blood pressure and weight.
Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
Measured patient spirometry.
Scheduled appointments, handled referrals and ordered supplies for optometric practice.
Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
Sound Board Operator
MAV TV
07.2008 - 07.2009
Performed sound quality checks and front-of-house mixing to maintain company sound system.
Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
Operated and troubleshot sound systems for various events.
Collaborated with artists, producers and engineers to create audio recordings.
Enhanced sound quality and added various sound effects to recordings.
Created and maintained sound libraries and set up ambient sound microphones for crowd and cage.
Regulated volume level and sound quality during recording sessions.
Sound Board Operator
CBS Radio
11.2007 - 12.2009
Performed sound quality checks and front-of-house mixing to maintain company sound system.
Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
Operated and troubleshot sound systems for various events.
Worked with video editors to synchronize audio with video segments.
Set up and tested equipment prior to events, broadcasts, and recordings.
Regulated volume level and sound quality during recording sessions.
Created and maintained sound libraries and set up ambient sound microphones for crowd and cage.
Regulated sound qualities and volume levels during recording sessions to produce desired outcomes.
Mixed and edited audio for live and recording events.
Collaborated with artists, producers and engineers to create audio recordings.
Sales Accountant
Bimbo® Bakeries USA
02.2001 - 11.2009
Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
Prepared working papers, reports and supporting documentation for audit findings.
Partnered with auditors to track errors and add contributions to maintain accuracy.
Tracked funds, prepared deposits and reconciled accounts.
Collected and reported monthly expense variances and explanations.
Handled day-to-day accounting processes to drive financial accuracy.
Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
Gathered financial information, prepared documents, and closed books.