Jorge Cruces
Riverside,CA
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 17 years of experience working different types of busy environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Ready to help team achieve company goals. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Warehouse Lead
Lotte
01.2022 - Current
- Enhanced warehouse efficiency by implementing streamlined processes and optimizing team workflows.
- Improved order accuracy through diligent quality control checks and thorough communication with team members.
- Boosted on-time delivery rates by closely monitoring order progress and addressing potential delays proactively.
- Reduced product damage during storage and transportation through proper handling and packaging techniques.
- Increased inventory accuracy by conducting regular audits and maintaining up-to-date records within warehouse management system.
- Ensured safe working environment by enforcing safety protocols, leading training sessions, and promptly addressing hazards.
- Mentored new hires for seamless integration into the team, providing guidance on best practices, company policies, and procedures.
- Collaborated with cross-functional teams to ensure timely coordination of shipments, achieving smoother operations overall.
- Maximized warehouse space utilization by analyzing product turnover rates and adjusting storage strategies accordingly.
- Optimized picking routes for faster order fulfillment while minimizing errors in the process.
- Streamlined shipping procedures, reducing costs associated with carrier fees and labor hours spent on dispatching orders.
- Maintained high employee morale by fostering a positive work atmosphere and addressing concerns promptly as they arose.
- Implemented lean management principles to reduce waste within various aspects of warehouse operations-from material handling to time allocation among tasks.
- Promoted a culture of continuous improvement by encouraging feedback from team members regarding potential changes or enhancements to current processes or systems used within the warehouse setting.
- Achieved cost savings through effective resource management; this includes personnel scheduling adjustments as well as equipment maintenance oversight.
- Regularly conducted team meetings to review performance metrics and set goals for ongoing improvement in warehouse productivity.
- Trained employees on equipment operation and safety protocols.
- Oversaw daily operations and shipping and handling processes.
- Maintained top performance standards while working in hot warehouse environment.
- Supervised warehouse operations by managing employees during shifts.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Inventory Control Specialist
Temp Agency
01.2021 - 01.2022
- Audited and corrected discrepancies in inventory numbers.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Analyzed historical sales data to anticipate future trends in product demand, informing purchasing decisions and minimizing stockouts or overstock situations.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Implemented systems for tracking and managing stock levels with accuracy and precision.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to learn quickly and adapt to new situations.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
Amazon Warehouse Associate
Amazon
10.2020 - 01.2021
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Entered quantity received against purchase order in computer system.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Inbound Coordinator / CSR II
APL Logistics
08.2016 - 01.2020
- Optimized team performance by providing clear guidance, training, and performance feedback to staff members.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Contributed to strategic planning initiatives by providing insight into current trends and challenges within the logistics industry.
- Reduced order processing time with the introduction of an automated system for product receiving.
- Organized records of vehicles, schedules and completed orders.
- Conducted research to address shipping errors and packaging mistakes.
- Coordinated with other departments to ensure seamless integration of inbound activities into overall operations.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Tracked production and quality control systems to proactively identify deficiencies.
- Maximized labor efficiency through proper allocation of resources based on workload priorities and deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
ASSISTANT LEAD
Pacific Cycle
03.2012 - 07.2016
- Trained employees on safety, environmental and regulatory guidelines and verified compliance.
- Resolved escalated issues quickly and professionally, ensuring customer satisfaction while maintaining company standards.
- Collaborated with other departments to ensure seamless project integration and completion.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Investigated and resolved production issues.
- Oversaw inventory supply to maintain fully stocked shelves during high volume sales periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Managed team workload to reach targets for specific tasks.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Assisted manager with scheduling of employees for each shift.
- Worked with colleagues to create prototypes for designs and training materials.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
PRODUCE CLERK
SUPERIOR GROCERS
03.2008 - 03.2012
- Kept tidy and organized area to comply with cleanliness standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Pleasantly greeted customers and provided prompt and courteous service.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked effectively in fast-paced environments.
- Cultivated interpersonal skills by building positive relationships with others.
MACHINE OPERATOR/ MIXER
BLOOMFIELD BAKERS
01.2007 - 02.2008
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Operated multiple machines simultaneously to meet production requirements.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Utilized Lean Manufacturing principles to identify areas for process improvement and increased efficiency.
- Kept detailed production records and identified hold-ups.
- Observed indicators to determine factors such as time and temperature.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Contributed to reduced waste generation by implementing recycling initiatives within the workspace.
- Worked flexible hours across night, weekend, and holiday shifts.
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Checked newly mixed products for safety, accuracy and regulatory adherence.
- Used machinery and hand-filling methods to prepare orders.
Education
HIGH SCHOOL DIPLOMA -
CHAFFEY HIGH SCHOOL
01.2007
Skills
- Dependable and reliable
- Retail Merchandising
- Safety standards
- Customer care
- Workflow Coordination
- Resource Allocation
- Safety Monitoring
- Materials transportation
- Customer Service
- Inventory Audits
- Collaborative Teamwork
- Warehouse functions
- Problem-Solving
- Inventory Monitoring
- Recordkeeping strengths
- Logistics Coordination
- Reporting and Correspondence
- Decision-Making
- Data Processing
- Warehouse Logistics
- Forklift Operations
- Documentation
- Quality Assurance
- Equipment Operation
- Employee Safety
- Attention to Detail
Certification
Forklift Certification
Awards
FAST STARTER
Spending quality time with my growing family
I am a father of 4 and just love/enjoy spending time with my wife and kids on my time off.
I work to provided a better life for them and am there any any shape or form to support them.
Languages
Spanish
Professional Working
ASL
Elementary
Timeline
Warehouse Lead
Lotte
01.2022 - Current
Inventory Control Specialist
Temp Agency
01.2021 - 01.2022
Amazon Warehouse Associate
Amazon
10.2020 - 01.2021
Inbound Coordinator / CSR II
APL Logistics
08.2016 - 01.2020
ASSISTANT LEAD
Pacific Cycle
03.2012 - 07.2016
PRODUCE CLERK
SUPERIOR GROCERS
03.2008 - 03.2012
MACHINE OPERATOR/ MIXER
BLOOMFIELD BAKERS
01.2007 - 02.2008
HIGH SCHOOL DIPLOMA -
CHAFFEY HIGH SCHOOL
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