Jorge Cruz
San Mateo,CA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
10
10
years of professional experience
Work History
Supervisor
NU Car Rentals
08.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Oversaw and optimized work of craftsmen performing high-quality, precision work.
Cook
The Cakery
02.2015 - 07.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
High School Diploma -
Francisco Y Madero
Mexico06.2008
Skills
- Continuous Improvement Projects
- Operational Efficiency and Safety
- Following Supervisor Instructions
- Supervising Employees
- Team Assignments
- Safe Work Methods
- Job Assignments
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
NU Car Rentals
08.2019 - Current
Cook
The Cakery
02.2015 - 07.2019
High School Diploma -
Francisco Y Madero
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