Jorge Cruz
Tampa,Fl
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Streetcar Motorman
Hillsborough Area Regional Transit Authority
08.2019 - 09.2024
- Provided on-the-job training to newly hired workers and team members.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Worked outside in all weather conditions.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of Streetcar for safe operation.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and data for company reference.
Owner/Fitness Instructor • Boxing Coach
Wolfpack Fitness Boxing
11.2015 - 03.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Demonstrated adaptability by adjusting coaching style and techniques when working with athletes of varying skill levels, ensuring an inclusive training environment.
- Offered constructive feedback to clients to help reach goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
Trainer • Boxing Coach
Title Boxing Club
11.2014 - 03.2015
- Provided coaching and mentoring to employees.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
- Managed group fitness classes of up to 30+ members.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Implemented new and creative exercise routines to keep participants motivated.
- Trained clients during strength training, cardio vascular exercise, and stretching.
Education
High school Diploma -
Lincoln Academy
06-2004
Skills
- Fluent in Spanish and English
- Office Management
- Organizational Skills
- Attention to details
- Collaborator works well with others
References
- Brian Allen, Director of Streetcar Operations, 813-384-6614
- Chester Simon, Manager of Streetcar Operations, 813-384-6395
- Tim Martin, Safety and security specialist, 813-384-6335
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Streetcar Motorman
Hillsborough Area Regional Transit Authority
08.2019 - 09.2024
Owner/Fitness Instructor • Boxing Coach
Wolfpack Fitness Boxing
11.2015 - 03.2019
Trainer • Boxing Coach
Title Boxing Club
11.2014 - 03.2015
High school Diploma -
Lincoln Academy
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