Summary
Overview
Work History
Education
Skills
Spanish
Languages
Timeline
Generic

Jorge Luis Cruz Zegarra

Elizabeth,NJ

Summary

Proactive and reliable former Hilton Houseman, excelled in maintaining high hygiene standards and guest satisfaction. Leveraged expertise in cleaning techniques and floor polishing to enhance public areas and guest rooms, significantly contributing to a positive team environment. Demonstrated initiative by efficiently managing supplies and supporting event setups, embodying punctuality and exceptional guest support skills.

Offering positive attitude and willingness to learn and grow within hospitality environment. Brings understanding of importance of cleanliness and customer satisfaction, along with skills in basic maintenance and organization. Ready to use and develop these skills in [Desired Position] role.

Professional hospitality worker with strong focus on maintaining cleanliness and organization. Known for effective teamwork and adaptability in fast-paced environments. Skilled in cleaning, maintenance, and customer service, ensuring high standards and satisfaction. Reliable and flexible, consistently meeting needs of team and guests.

Hardworking [Job Title] bringing [Number] years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Houseman

Hilton
09.2022 - 04.2023
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
  • Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
  • Supported hotel operations by setting up meeting rooms and banquet halls according to event specifications.
  • Kept building entryway glass clean and polished for professional presentation.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Hang, cleaned and rehung draperies to maintain freshness.

Education

High School Diploma -

Maria Alvarado
Lima
06-2016

Skills

  • Initiative-taking
  • Reliability and punctuality
  • Cleaning techniques
  • Guest room cleaning
  • Floor polishing
  • Linen replacement
  • Carpet shampooing
  • Guest support
  • Hygiene standards

Spanish

I was born in Lima,Peru so i came with this language in USA

Languages

Spanish
Full Professional

Timeline

Houseman

Hilton
09.2022 - 04.2023

High School Diploma -

Maria Alvarado
Jorge Luis Cruz Zegarra