Jorge Cuenca
Loganville,GA
Summary
Experienced in ensuring operational efficiency, maintaining detailed records, and optimizing inventory control. Skilled in leadership, organization, and communication, with a proven ability to manage complex logistics, coordinate with various departments, and uphold high standards of accuracy and accountability. Known for a proactive approach to problem solving and a commitment to safety and compliance in all operations.
Overview
9
9
years of professional experience
Work History
Parts Manager
A&M Equipment Sales
11.2015 - Current
- Managed approximately 40 incoming calls, emails, and day to day operations amongst the warehouse.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Construction Worker
Brothers Roofing
2012 - 2015
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Education
High School Diploma -
Georgia Perimeter College
Decatur, GASkills
- Customer Service
- I have always conducted a sense of professionalism and clear communication with customers at A&M Equipment Sales
- Improving customer satisfaction
- It is always important to me to provide quality service, understand the customers needs, resolve issues promptly, and follow up with our customers
- Warehouse Operations
- Staying organized, attention to detail, and time management are some of my priorities with warehouse operations
- Being responsible in ensuring parts orders are on time for our customers and the warehouse to maintain smooth warehouse operations
- Customer Relations
- I always carry a positive attitude in any interaction with customers, being able to communicate effectively and being patient and maintaining my composure when dealing with challenging or upset customers
- Problem-Solving
- It is imperative to have strong decision making skills to choose the best course of action
- Hardworking and Reliable
- Working with my father in roofing has taught me hard work and discipline
- Working at A&M Equipment and starting by refurbishing vending machines for 2 years to learn the fundamentals of reconstructing a machine has prepared me for my role today Eventually I moved my way up and got the position of being the parts manager for A&M Equipment I was able to adapt and settle in a new role because I learned the fundamentals first in the vending business
- Decision-Making
- Being able to identify problems and think critically to find the best solutions to problems
Languages
Spanish
Professional Working
Timeline
Parts Manager
A&M Equipment Sales
11.2015 - Current
Construction Worker
Brothers Roofing
2012 - 2015
High School Diploma -
Georgia Perimeter College