Jorge DeJesus
Pittsfield,MA
Summary
Dedicated and hardworking professional worker with four years of experience at Jiminy Peak, showing my consistently delivering exceptional customer service with jobs in my past. Always collaborating and giving a good team environment. Proven ability to enhance operational efficiency and support co-workers in achieving their goals. I am committed to putting skills in teamwork and customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bag Boy
Country Club Of Pittsfield
Pittsfield, MA
09.2023 - 11.2025
- Organized bagging area according to company standards for efficient operations.
- Bagged customer items in alignment with industry best practices.
- Greeted customers, provided assistance and answered questions about store policies.
- Prepared golf carts for use by stocking with towels, pencils and scorecards.
- Maintained cleanliness and operational readiness of golf carts, ensuring a superior guest experience.
Rental Technician
Jiminy Peak Mountain Resort
Hancock, MA
10.2023 - 03.2024
- Demonstrated safe working practices when operating rental machinery and equipment.
- Analyzed rental equipment performance issues, delivered recommendations for resolution and estimated repair, replacement and installation costs according to problem diagnosis.
- Inspected rental equipment upon return, closed transactions efficiently and performed routine maintenance or minor repairs in preparation for next customer.
- Provided helpful advice about nearby restaurants or lodging options for visitors.
Ski Lift Operator
Jiminy Peak Mountain Resort
Hancock, MA
10.2020 - 03.2023
- Operated ski lifts, gondolas, and chairlifts, ensuring the safe boarding and disembarking of passengers.
- Assisted passengers with special needs, ensuring their safety and comfort during lift operations.
- Conducted daily safety checks and maintenance on lift equipment to ensure operational efficiency.
- Shoveled and raked snow and removed ice to maintain clear lift access.
- Monitored lift operations, identifying and addressing any operational issues promptly.
Education
Bachelor of Science - Criminal Justice
Westfield State Universty
Westfield05-2026
Associate of Science - Criminal Justice
Berkshire Community College
Pittsfield, MA05-2024
High School Diploma -
Taconic High School
Pittsfield05-2021
Skills
- Dependability
- Store policies
- Cleanliness standards
- Loading assistance
- Shelf stocking
- Product categorization
- Cleaning and sanitizing
- Teamwork and collaboration
- Heavy lifting
Affiliations
- Gym daily
- Sking
- golf
- rollerblading
- skating
- boxing
- guitar player
- basketball
Languages
English
Professional
Spanish
Limited
Accomplishments
- Spartan race finisher
- highschool wrestling varsity
- volunteer at local churches/shelters
Certification
- driver licenses
- Ltc Certification
- propane certification
Timeline
Rental Technician
Jiminy Peak Mountain Resort
10.2023 - 03.2024
Bag Boy
Country Club Of Pittsfield
09.2023 - 11.2025
Ski Lift Operator
Jiminy Peak Mountain Resort
10.2020 - 03.2023
Bachelor of Science - Criminal Justice
Westfield State Universty
Associate of Science - Criminal Justice
Berkshire Community College
High School Diploma -
Taconic High School