Jorge De La Cruz
Technician
McAllen,TX
Summary
Hardworking employee enthusiastic about learning automotive parts install and uninstall field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Salesman
Texas Tops
Mcallen
11.2021 - 12.2021
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Inspected parts for defects, removing damaged parts and replacing with new ones.
Salesman
D-tronics
McAllen, TX
06.2019 - 08.2020
- Promoted and up-sold products and services to meet needs of customers.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Education
Automotive Technology Certificate - Automotive Technology
South Texas College
Mcallen, TX12.2022
Skills
- Providing Feedback
- Customer Understanding
- Information Updates
- Daily Workflows
Timeline
Salesman
Texas Tops
11.2021 - 12.2021
Salesman
D-tronics
06.2019 - 08.2020
Automotive Technology Certificate - Automotive Technology
South Texas College
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