Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Jorge Delgado

Rogers,Arkansas

Summary

Experienced shipping dock loader with a proven track record of efficiently moving diverse merchandise. Strong housekeeping skills ensure neat and organized work areas, contributing to a smooth workflow. Committed to exceeding requirements, dedicated and focused on achieving team success. Collaborative leader passionate about promoting an engaged and empowering work culture. Building and maintaining relationships in dynamic, fast-paced settings is a demonstrated strength. Hardworking and passionate job seeker eager to secure an entry-level trade position.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shipping Loader

Walmart Dc 6094
09.2020 - Current
  • Utilized various equipment such as forklifts, pallet jacks, and hand trucks to efficiently load shipments onto trucks.
  • Loaded shipments according to weight distribution guidelines, maximizing space utilization within transport vehicles.
  • Played a key role in achieving targets set by management for order volume processed each day/week/month.
  • Effectively communicated with supervisors regarding any concerns or potential obstacles affecting loading operations.
  • Test new machines/robots and collect data
  • Carried out routine maintenance checks on equipment used in the loading process, ensuring optimal functionality at all times.
  • Enhanced shipping efficiency by accurately preparing and loading orders for shipment.
  • Maintained clean work areas, promoting an organized and safe working environment for all employees.
  • Assisted in training new employees on shipping procedures, contributing to a cohesive and efficient team environment.

Parts

Bob Maloney Collision
10.2019 - 10.2020
  • Organize parts storage and stock inventory according to established guidelines
  • Reach out to vendors outside the usual network to find parts not available from traditional sources
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
  • Provided timely, insightful and accurate reports to upper management.
  • Implemented quality control measures for incoming parts
  • Negotiated with suppliers for expedited shipping options, ensuring critical parts were received in timely manner.
  • Invoiced all parts purchased


Delivery specialist, Parts specialist Assistant Manager, General Manager, Installer specialist

Oreilly Automotive
09.2014 - 09.2019
  • Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
  • Establish and optimize schedules to keep coverage and service in line with forecasted demands
  • Weekly sales calls to professional automotive repair shops
  • Train team members in successful strategies to meet operational and sales targets
  • Bolster sales and inventory management by effectively controlling daily parts program activities
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
  • Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
  • Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.


Education

Certificate - Technology Fundamentals

Thinkful
Online
05.2023

Certificate - HVACR

Penn Foster
Online
09.2021

Skills

  • Bilingual (English, Spanish)
  • Leadership experience
  • Communication skills
  • Computer proficiency
  • Problem solving
  • Pallet Jack Operation
  • Teamwork and Cooperation
  • Self-Motivated and Independent
  • Attention to Detail
  • Punctual and Reliable

Certification

  • Crown RC And PR Lift License - 3 years
  • HVACR - Penn Foster Online
  • Technology Fundamentals - Online course

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Shipping Loader

Walmart Dc 6094
09.2020 - Current

Parts

Bob Maloney Collision
10.2019 - 10.2020

Delivery specialist, Parts specialist Assistant Manager, General Manager, Installer specialist

Oreilly Automotive
09.2014 - 09.2019

Certificate - Technology Fundamentals

Thinkful

Certificate - HVACR

Penn Foster

Similar Profiles

CREATE PROFILE
Jorge Delgado