Jorge Diaz Santana

Senior Alliance Manager, my goal is to ensure that every alliance/partnership at Softtek achieves it’s maximum potential. This is accomplished thru forward thinking methods, growth path definition for each partner, proper definition of OKR's, goal oriented results based on market trend analysis while leveraging Softtek’s acquired knowledge thru past experiences and the innovative solutions and engineering our Sales engineering and Practice/Tech solutions areas provide for our customers.

Creating a synergy with key areas within Softtek such as Business Development, Sales Engineering, Service Delivery and Sales Verticals with a single point of contact thru the Strategic Alliance area. Softtek is able to reap the benefits of every partnership and set a clear differentiator with respect to our competitors.
The intent being, to leverage Softtek’s Digital & IT transformation solutions and our global reach paired with our innovative service delivery capabilities to maximize our impact in international market coverage while improving Softtek’s position as a definitive top Global Solutions provider. Our strategic Alliance program ensures that our partnerships with influential technologies are appropriately promoted, applied and engaged in every vertical, opportunity and geography, thus creating a unified front in accordance with our One Softtek policy.
Given the right empowerment and ability to manage, orchestrate and merge our capabilities in Business Development, Digital Solutions, Automation, Managed Services and Global delivery capabilities tied to a capable and skilled area such as the Global Strategic Alliance as an inflection point for a consistent cutting-edge and unified global delivery we expect that our Global Presence will increase exponentially as will our ability to compete with some of the worlds leading IT firms.

Develop business opportunities with Companies across all verticals that are interested in leveraging Softtek's Digital Transformation initiatives, Intelligent automation and our IT Transformation consulting services to accomplish their goals.

Establish and maintain strong business relationships with new clients and expand our services to other areas.

Charged with designing and delivering Softtek’s responses to bids (RFP, RFQ, RFS) and proposals for potential customers, many of which are fortune 500 companies.

Responsibilities varied from creating material for and presenting Softtek’s services to prospective customers; analyze and process customer information (tickets, project requirements), business needs & objectives and use that input to orchestrate the creative process for our solution design and the creation of the components and exhibits that compose our solution. Manage teams from different technological backgrounds and geographical locations, always making sure that the objectives and the components required are addressed, clearly explained and structured in a response that would all but ensure a competitive bid for multi-million dollar engagements

Key Tasks:
• Manage, design and execute the bid management process for the solution design
• Manage teams, deadlines and deliverables while ensuring top tier solution design and quality deliverables that make for a competitive bid by analyzing industry trends, new business objectives or shifts in the marketplace
• Renew current contracts with existing customers thru the improvement of current service delivery or project execution by creative cost reduction methods or increased production, automation, DevOps or Agile Methodologies

As part of the Application Development Practice’s Technical Solutions team, I was charged with implementing innovative development methodologies, technologies and solutions. Innovation was a key element in the success of our sales records and increasing hit rates. I was also part of one of the teams responsible for fully incorporating Agile methodologies, DevOps and emerging technologies (cloud, qtp) into our solutions and thus enabling Softtek to be one of the first IT providers to fully provide Cloud Solutions and Agile Solutions using Agile Cells of mixed teams (developers, qa teams, BA’s).

Key Tasks:
• Create, customize and present Application Development services, methodologies, standards and benefits
• Assess, process, estimate, design and create solutions customized to address our Customer’s specific development needs, business objectives and proposal/project requirements for development projects
• Process, interpret and use requirements input to develop technical solutions based on specific customer needs, industry patterns or trends that could supply our customers with a competitive edge:
• Execute Assessments to identify areas of opportunity in new/existing customers and identify gaps where Softtek can capitalize on our technical knowledge, adaptability, geographical advantage and Right Value Generation model (nearshore, offshore, onsite).
• Serve as a consultant to our customers and assist them in creating business cases to justify investments in the desired project