Jorge E. Cabrera
Chula Vista,USA
Summary
Dynamic Community Manager with a proven track record of driving financial performance and resident satisfaction. Successfully reduced delinquent rent balances by 89% while cultivating a high-performing team culture. Skilled in Yardi, conflict resolution, and strategic occupancy initiatives. Committed to delivering exceptional service and maximizing property success through leadership, accountability, and strong resident relations.
Overview
13
13
years of professional experience
Work History
Community Manager
AIR Communities
Chula Vista, CA
02.2025 - Current
- Oversee all aspects of daily operations for a high-performing multifamily community with a focus on leasing, maintenance, resident relations, and financial management.
- Lead the annual budget planning process by analyzing financial data, monitoring expenses, and adjusting strategies to achieve operational and financial goals.
- Prepare and present detailed monthly variance reports, providing transparent explanations and actionable insights to ownership for decision-making.
- Approve vendor invoices, verify insurance compliance, and collaborate with accounting and contractors to ensure timely and cost-effective service delivery.
- Maintain rigorous expense control by adhering to budget parameters and managing petty cash.
- Administer lease approvals, renewals, and enforcement with consistency and fairness to maintain high occupancy and compliance.
- Build and maintain strong resident relationships through prompt issue resolution and proactive communication.
- Lead property inspections to ensure compliance with safety, cleanliness, and aesthetic standards.
- Supervise and develop on-site team members, cultivating a positive culture and maximizing team performance.
- Regular updates, reports, and property tours to ownership, strengthening client relations.
Community Manager
Bell Partners Inc.
Chula Vista, CA
07.2023 - 02.2025
- Company Overview: LivCor Property
- Directed comprehensive budgeting efforts including detailed financial analysis, market trend evaluation, and forecasting to optimize property profitability.
- Produced monthly variance reports through Oracle, explaining actual financial performance compared to budget and identifying areas for corrective action.
- Reduced delinquent rent balances by 89%, implementing effective communication strategies and partnering closely with the assistant community manager.
- Streamlined vendor and contractor relations, processing payments via Yardi Elevate and ensuring compliance with insurance requirements.
- Maintained strict budgetary controls and managed petty cash to support strong financial outcomes.
- Managed the entire lease lifecycle from application through renewal, enforcing lease terms and driving occupancy.
- Conducted market and economic analysis to inform innovative marketing and leasing strategies, achieving consistent occupancy and revenue targets.
- Led capital projects including electrical meter replacements and balcony renovations, delivering results on time and within budget.
- Enhanced resident retention and satisfaction through responsive issue resolution and quality service delivery.
- Performed rigorous property inspections to uphold safety and aesthetic standards.
- Built and led a collaborative and high-performing property team aligned with company goals.
- Strengthened owner relations through transparent reporting, property tours, and proactive communication.
- Traveled extensively to provide standardized training on accounts payable and capital expense processes across four communities, improving financial alignment and reporting accuracy.
Assistant Community Manager
Greystar
Chula Vista, CA
03.2021 - 07.2023
- Supported Community Manager by managing financial and operational facets including accounting, invoicing, rent collection, bank deposits, and reconciliations.
- Prepared monthly financial reports and assisted in budget monitoring and expense tracking.
- Utilized Yardi/OneSite software to maintain data integrity, track payments, and report on financial performance.
- Reviewed resident files and enforced lease terms to reduce delinquencies and maximize revenue.
- Assisted in eviction processes and legal proceedings, representing the community when necessary.
- Coordinated move-outs and lease cancellations, applying appropriate fees and deposits according to policy.
- Promoted resident satisfaction through timely response to concerns and service requests.
- Acted as on-site supervisor in Community Manager’s absence, overseeing daily operations and maintenance coordination.
Leasing Professional
Greystar
Chula Vista, CA
11.2018 - 03.2021
- Achieved leasing conversion rates exceeding 90% by effectively qualifying prospects and managing lease documentation.
- Conducted property tours, maintained model units in pristine condition, and ensured excellent customer service.
- Followed up with prospective residents through multiple communication channels, maximizing lead conversion.
- Coordinated move-in inspections and maintenance schedules to ensure resident satisfaction.
Property Management Assistant
The Paul Miller Company
Chula Vista, CA
09.2016 - 09.2018
- Managed resident communications and maintenance requests, scheduling repairs and emergency responses efficiently.
- Conducted competitive market surveys to maintain competitive rental pricing.
- Assisted accounting department with resident ledgers, posting payments and charges accurately.
- Prepared and processed legal documents in compliance with state regulations.
Office Manager
Hutchins Realty
Imperial Beach, CA
11.2012 - 09.2016
- Developed collection systems that increased late fee recoveries by 88%.
- Managed commercial leases, safety inspections, move-out processes, and coordinated renovations across multiple properties.
- Supervised a team of 5 employees, improving operational efficiency and team performance.
- Represented owners in small claims and eviction courts.
Education
Bachelor of Science - Business Administration – Marketing Concentration
Cetys University
Ensenada, Baja California, Mexico01.2019
High School Diploma -
PPEP Tec High School
San Luis, AZ01.2011
Skills
- Bilingual: Fluent in English and Spanish
- Expert in Yardi
- Expert in Oracle
- Expert in CRM Flex
- Expert in Banner
- Expert in PTP (Yardi Payment Processing)
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Resident relations
- Conflict resolution
- Strong financial acumen
- Exceptional leadership
- Team-building
- Client relationship management skills
- Financial management
- Income and expense management
- Problem-solving
- Leasing and sales
Awards
- Community Manager of the Year 2024, Bell Partners Leadership Conference, Washington DC
- Nominated Property Manager of the Year 2024, SCRHA Mark of Excellence Awards
- Put the Team First Regional Winner 2023, Bell Partners Leadership Conference, Atlanta
- Leasing Professional of the Year 2020, SCRHA Mark of Excellence Awards
- Be AMPED Employee of the Month 2019, Greystar
Timeline
Community Manager
AIR Communities
02.2025 - Current
Community Manager
Bell Partners Inc.
07.2023 - 02.2025
Assistant Community Manager
Greystar
03.2021 - 07.2023
Leasing Professional
Greystar
11.2018 - 03.2021
Property Management Assistant
The Paul Miller Company
09.2016 - 09.2018
Office Manager
Hutchins Realty
11.2012 - 09.2016
Bachelor of Science - Business Administration – Marketing Concentration
Cetys University
High School Diploma -
PPEP Tec High School
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