Jorge Espinal
Summary
Well versed in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, motivated, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
Work History
Merchandiser
Big Geyser, Inc
07.2023 - 05.2025
- Brand Building for Big Geyser. Going from store to store, ensuring that all of Big Geyser's products are properly placed and meet the standards of quality for vending.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced client satisfaction by providing product knowledge and recommending suitable items based on individual client needs.
Customer Service
Target
10.2022 - 02.2023
- Assisted stock workers and customer service agents throughout shifts.
- Provided excellent customer service, addressing fan inquiries and concerns promptly.
- Kept accurate records to document customer service actions and discussions.
Package Delivery
Dicom
10.2018 - 03.2019
- Delivered packages for staples
- Provided exceptional customer service, resolving any issues or concerns.
Education
No Degree - Business Administration
Nassau Community College
Garden City, NY05.2023
High school diploma - undefined
Freeport High School
Freeport, NY06.2020
No Degree - SIE (Securities Industry Essentials)
Pass Perfect
Online 06-2025
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Customer service
- Active listening
- Critical thinking
- Data entry
- Fluent in Spanish and English
- Complaint handling
- Client relations
Languages
English - Fluent
Spanish - Fluent
Timeline
Merchandiser
Big Geyser, Inc
07.2023 - 05.2025
Customer Service
Target
10.2022 - 02.2023
Package Delivery
Dicom
10.2018 - 03.2019
High school diploma - undefined
Freeport High School
No Degree - Business Administration
Nassau Community College
No Degree - SIE (Securities Industry Essentials)
Pass Perfect
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