Jorge Espinosa
Houston,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Sandblaster
National Oilwell Varco
Houston, TX
12.2023 - Current
- Enhanced surface quality by skillfully operating sandblasting equipment on various materials.
- Contributed to project completion within deadlines by efficiently managing time and resources for sandblasting tasks.
- Ensured optimal equipment performance with regular maintenance, cleaning, and timely repairs.
- Assisted in training new employees on proper sandblasting procedures, ensuring adherence to safety regulations and company policies.
Owner of JC's Photobooth LLC
JC'S Photobooth LLC
09.2022 - Current
- Developed and implemented innovative marketing strategies, expanding client base and market presence
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Oversee all aspects of business operations, including bookings, scheduling, and logistics ensuring seamless event execution.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Checker
HEB
11.2019 - 12.2023
- Enhanced customer satisfaction by accurately scanning items and processing payments in timely manner.
- Reduced checkout waiting time for customers by maintaining organized and efficient workspace.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Handled cash transactions securely, adhering to strict cash handling procedures at all times.
Crew Member (Cashier and Grill)
Chipotle Mexican Grill
Houston
10.2017 - 11.2019
- Handled currency and credit transactions of over $4,000 per shift, accurately while in fast-paced environment.
- Communicated with all team members to navigate job duties and completed daily tasks
- Settled disputes within customers by addressing problems quickly and delivering successful mediation
- Prepared raw food materials to cook over 30 menu items to feed up to 1000 customers per day.
Education
Lone Star College
Houston, TX05.2026
CDL Class A License -
S&R Trucking Driving Institute
Houston, TX10.2023
High School Diploma -
Carl Wunsche HS
Houston, TX05.2019
Skills
- Bilingual in Spanish
- Standard Knowledge with Microsoft Office
- Cash Handling
- Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Sandblaster
National Oilwell Varco
12.2023 - Current
Owner of JC's Photobooth LLC
JC'S Photobooth LLC
09.2022 - Current
Checker
HEB
11.2019 - 12.2023
Crew Member (Cashier and Grill)
Chipotle Mexican Grill
10.2017 - 11.2019
Lone Star College
CDL Class A License -
S&R Trucking Driving Institute
High School Diploma -
Carl Wunsche HS