Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leslie Figueroa

Phoenix,AZ

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Super Home Inc.
Phoenix, AZ
04.2024 - Current
  • Provide exceptional customer service via phone system to ensure customer satisfaction.
  • Assist customers with payment processing and successfully complete customer enrollment process.
  • Manage and update customer accounts as needed.

Retail Merchandiser

Bimbo Bakeries USA
Phoenix, AZ
01.2021 - 04.2024
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Enhanced store sales through effective product placement and targeted promotions.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.

Caregiver

Comfort Keepers
Phoenix, AZ
09.2023 - 02.2024
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Observed patients for physical, emotional or behavioral changes.
  • Educated families about available resources for home health care services in the local community.

Crew Member

Wendy's
Buckeye, AZ
05.2020 - 12.2020
  • Interacted pleasantly with guests to deliver quality customer service.
  • Drove team success by quickly completing assigned tasks.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Education

Some College (No Degree) - Business Management

Grand Canyon University
Phoenix, AZ

High School Diploma -

Youngker High School
06.2020

Skills

  • Microsoft Office
  • Maintain Records
  • Inbound Calls
  • Attention to Detail
  • Teamwork and Collaboration
  • Verbal and Written Communication

Languages

  • English
  • Spanish

Timeline

Customer Service Representative

Super Home Inc.
04.2024 - Current

Caregiver

Comfort Keepers
09.2023 - 02.2024

Retail Merchandiser

Bimbo Bakeries USA
01.2021 - 04.2024

Crew Member

Wendy's
05.2020 - 12.2020

Some College (No Degree) - Business Management

Grand Canyon University

High School Diploma -

Youngker High School
Leslie Figueroa