Jorge Flores
Del Rio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Operations Manager
Border Opportunity Saver Systems
02.2007 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Increased profit by streamlining operations.
Truck Driver/Owner
Owner-Operator
04.2016 - 05.2018
- Conducted regular vehicle maintenance checks, contributing to a significant reduction in unexpected breakdowns and repair costs.
- Acted as a reliable support system for fellow drivers during emergencies or when troubleshooting mechanical issues on the road, fostering teamwork within the organization''s driver community.
- Inspected trucks after and before each new trip to make sure all parts were in good operational condition.
Education
High School Diploma -
Del Rio High School
Del Rio, TX05.1999
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Staff Training
- Staff Management
- Performance monitoring
- Employee Motivation
- Client Relationships
- Process Improvements
- Cost Reduction
- Purchasing and procurement
- Budget Development and Management
- Maintenance Planning
- Sales background
- Fluent in Spanish
- Great Mechanical Skills
Timeline
Truck Driver/Owner
Owner-Operator
04.2016 - 05.2018
Operations Manager
Border Opportunity Saver Systems
02.2007 - Current
High School Diploma -
Del Rio High School
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