JORGE FOSS
San Francisco Bay Area
Summary
Experienced hospitality professional with a dual background as a server and driver, dedicated to providing great customer service. Skilled in navigating busy settings, fostering positive interactions, and ensuring smooth operations.
Overview
8
8
years of professional experience
Work History
Courier
DHL
11.2024 - Current
- Delivered packages, and parcels and acquired proper signatures for all deliveries
- Completed daily delivery assignments while ensuring consistent service quality
- Enhanced customer satisfaction through timely deliveries
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods
Courier
Amazon
08.2022 - Current
- Costumer service, interacting with customers in a professional manner and ensuring their satisfaction
- Navigation and route planning, proficient in using GPS for planning routes and adapting to traffic conditions for timely and efficient deliveries
- Package handling, responsible for picking up, organizing and delivering packages and goods with attention
Runner
Brotzeit Lokal
05.2024 - 12.2024
- Server support, assisted waitstaff to ensure smooth operations and good experiences
- Workplace cleanliness, maintained a clean and organized workspace
- Costumer hosting, ensuring optimal seating and arrangements during peak hours
- Food running, delivering food to guests promptly and maintaining a clear communication with the kitchen staff
Driver
Adroit
05.2023 - 12.2024
- Safe transportation, responsible for safely driving kids to school, activities, ensuring everyone follows seatbelt rules and stays secure
- Communication Skills, effectively communicates school and parents about schedules
- Vehicle Maintenance, understands basic car maintenance, like checking fuel levels and ensuring the vehicle is in good condition, promoting safety
Manager, barista
The coffee
03.2021 - 08.2023
- Experienced barista, provided great customer service while creating a good environment
- Specialty beverage preparation, proficient in preparing a variety of specialty beverages, while keeping a tidy and organized workspace
- Inventory control, responsible for monitoring and controlling stock levels to ensure daily operations
- Staff Management: Recruit, train, and supervise baristas to maintain high standards
Server
Thai restaurant
10.2016 - 02.2018
- Provided great customer service to an average40 guests per shift and with great feedbacks
- Handled high volume order processing, managing up to15 tables at the same time during peak hours, with timely and accurate delivery
- Assisted manager and hostess, collaborated to enhance great restaurant operations
Education
Associate of Science - Health
Instituto Federal do Parana
Curitiba, BR01.2018
High School Diploma - undefined
Colegio da Policia Militar do Parana
Curitiba, BR12.2010
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
Languages
English Proficient
Portuguese Native
Spanish Beginner
Timeline
Courier
DHL
11.2024 - Current
Runner
Brotzeit Lokal
05.2024 - 12.2024
Driver
Adroit
05.2023 - 12.2024
Courier
Amazon
08.2022 - Current
Manager, barista
The coffee
03.2021 - 08.2023
Server
Thai restaurant
10.2016 - 02.2018
High School Diploma - undefined
Colegio da Policia Militar do Parana
Associate of Science - Health
Instituto Federal do Parana
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