Jorge Garcia
Monterey Park,CA
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
NBC Universal Studios
Los Angeles , CA
2024.07 - Current
- Collaborated with management on developing strategic plans for achieving business goals.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Delegated work to staff, setting priorities and goals.
- Analyzed business performance data and forecasted business results for upper management.
- Reviewed completed work to verify consistency, quality, and conformance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Safety Compliance Manager LAX
Delta
Los Angeles , CA
2024.01 - Current
- Participated in meetings related to health and safety issues such as job hazard analyses.
- Drafted detailed reports summarizing findings from investigations into workplace incidents or injuries.
- Analyzed accident trends in order to pinpoint areas needing further attention or investigation.
- Advised management on best practices for reducing risk associated with new processes or equipment.
- Developed and implemented safety policies to ensure compliance with OSHA regulations.
- Identified opportunities for improvement in existing health and safety programs through data analysis.
- Developed and implemented safety policies and procedures to ensure compliance with all applicable local, state, and federal regulations.
- Collaborated with management personnel to create an effective system of reporting unsafe conditions or behaviors.
- Performed periodic reviews of incident logs and records in order to track progress towards goals set forth by the organization's safety program.
- Maintained records of occupational illnesses, injuries, and exposures according to OSHA requirements.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Collaborated with local government agencies regarding zoning laws, noise abatement policies and other regulatory issues related to the operation of an airport.
- Ensured all staff members adhere to established safety standards in accordance with FAA regulations.
- Performed regular inspections of runways, taxiways and other areas of the airport facility to identify potential hazards or malfunctions.
Area Operations Manager
Parking Company of America
Los Angeles
2018.10 - 2024.05
- Responsible for all facets of Operations encompassing an area from DTLA to Van Nuys, Santa Monica to El Monte.
- 26 locations of the Los Angeles County (ISD) more of 141 employees
- 4 locations in Bay Area (Tesla Factory) over 100 employees.
- Established annual budgets for the area operations department; monitored spending against budget targets.
- Monitored staff performance, ensuring adherence to company standards of quality and productivity.
- Ensured compliance with all government regulations related to area operations activities.
- Reviewed employee performance evaluations on a regular basis, providing feedback and guidance when necessary.
- Analyzed financial data such as sales reports to determine areas for improvement and cost savings initiatives.
- Developed and implemented operational policies and procedures to ensure efficient workflow.
- Evaluated the performance of vendors supplying goods or services to the area operations department.
- Scheduled routine inspections of all areas within facility premises.
- Maintained records of repairs, service requests, costs.
- Ensured compliance with safety regulations and standards.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
- Managed the maintenance staff and their daily activities.
- Managed daily operations of the area, including scheduling, training and supervision of personnel.
- Created detailed reports outlining operational metrics such as production output, labor costs.
- Conducted regular safety inspections to identify potential hazards or risks.
- Planned and coordinated special projects related to area operations efficiency improvements.
Opt. Manager
Propark America West, Inc
2017.11 - 2018.10
- Responsible for all facets of Operations encompassing an area from DTLA to Pasadena, to Santa Monica, and Beverly Hills.
- 35 locations, including office, apartment, medical buildings, retail, and shuttle services.
- Represent Propark and Winpark, a nationwide company, as a growing corporation in the Los Angeles area.
- Our clients include Hudson Pacific Properties, Barker Pacific, NFL, among other high-profile management companies.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Ensured compliance with regulatory requirements and industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Implemented process improvements, resulting in an increase in operational efficiency.
- Led a team of 100 employees, ensuring high productivity and excellent customer service.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Managed annual budgeting and forecasting, optimizing resource allocation.
Parking Manager
Modern Parking Inc
Beverly Hills , CA
2015.09 - 2016.10
- Responsible for day to day - Valet Operations managing two cashiers and 12 valets offering five star service to residents and their visitors
- Work in concert with all employees, property managers and owners insuring each location reaches its goals through commonsense and organizational management strategies
- Complete annual budgets on time and with realistic goals that can be reached for each location
- Perform payroll and timekeeping duties
- Audit location for inconsistencies in revenue collections and reporting errors
- Socially interact with property managers on a regular basis ensuring they are satisfied with our companies policies and goals that benefit them directly.
Security Operations Manager
Progressive Protective Services, Inc
Los Angeles , CA
2014.01 - 2016.01
- Job duties mirror those of Parking Properties
- Patrolling and supervising guards
- Perform payroll and timekeeping duties
- Work in concert with all employees, property managers and owners insuring each location reaches its goals through commonsense and organizational management strategies.
Education
High School Diploma -
King's Word Academy
Indio, CASkills
- Operations Management
- Task Delegation
- Recruiting and interviewing
- Employee Performance Evaluations
- Employee Scheduling
- Customer Relations
- Project management abilities
- ACCOUNT MANAGEMENT
- BUDGETING
- BUSINESS DEVELOPMENT
- Management
- Microsoft Outlook
- Leadership
- Communication skills
- Microsoft Excel
- Shuttle Driving
- Surveillance
- Project management
- Payroll
- Process safety management
- Hazard Identification
- Safety Training
- Safety audits
- Chemical Handling
- Cleaning and sanitation
- Waste disposal
- Quality Assurance
- Health and safety compliance
Certification
- Driver's License
- PERC Card
- CPR/AED
- OSHA 10
- OSHA 30
Additional Information
- Areas of Expertise
- Operations Manager
- Leadership/Communication skills
- Client Account Management
- Business Development
- Self-motivated
- Client Retention
- Employee Relations
- Project Management
- Budgeting Expertise
- Shuttle Bus Supervisory Experience
Languages
- Spanish, Expert
- English, Expert
Languages
English
Professional
Spanish
Professional
Timeline
Assistant Manager
NBC Universal Studios
2024.07 - Current
Safety Compliance Manager LAX
Delta
2024.01 - Current
Area Operations Manager
Parking Company of America
2018.10 - 2024.05
Opt. Manager
Propark America West, Inc
2017.11 - 2018.10
Parking Manager
Modern Parking Inc
2015.09 - 2016.10
Security Operations Manager
Progressive Protective Services, Inc
2014.01 - 2016.01
High School Diploma -
King's Word Academy
- Driver's License
- PERC Card
- CPR/AED
- OSHA 10
- OSHA 30
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