Jorge Garcia
Chicago,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.
Overview
4
4
years of professional experience
Work History
Barback/Busser/Food Runner
Highline Bar
Chicago, Illinois
09.2024 - 04.2025
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Responded to customer requests promptly and professionally.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
- Ensured compliance with health regulations concerning sanitation standards within the bar area.
- Continuously monitored beverage stock levels during peak hours of operation.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Replenished bar glasses, garnishes and condiments.
- Removed and disposed of bags from trash receptacles in and around bar area.
- Took food and drinks to bar and table customers.
- Restocked bar with necessary supplies, including liquor, beer, wine, and mixers.
- Facilitated quick and efficient service by setting up bartender stations before shifts.
- Provided efficient support to bartenders, ensuring smooth operation during peak hours.
- Assisted with opening and closing procedures, including cleaning and restocking.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted guests with friendliness and professionalism.
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Ensured that all orders were correct before leaving the kitchen area.
- Removed dishes and glasses from tables for cleaning.
- Responded promptly to customer inquiries and requests for additional items or services.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Actively contributed to the team by taking on additional duties during staff shortages or special events.
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Bartender
Bluecrew
Chicago, Illinois
07.2024 - 09.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Adhered to state regulations regarding serving alcohol responsibly.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Sales Representative
Spec's
Dallas, TX
10.2023 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
- Generated additional sales opportunities with upselling and cross-selling techniques
- Expanded customer base through cold calling, networking, and relationship building
- Increased sales revenue by identifying and targeting high-potential accounts.
Barback/ Busser
Roanoke
Chicago, IL
11.2022 - 10.2023
- Greeted customers and provided friendly, knowledgeable service
- Coordinated with servers and bartenders to maintain smooth operation of bar area
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Coordinator
Scrub. Llc
Chicago, IL
02.2021 - 10.2022
- Coached employees through day-to-day work and complex problems
- Gathered and organized materials to support operations
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Participated in workshops and in-service meetings to enhance personal growth and professional development
- Handled incoming and outgoing shipping and receiving activities
- Inventoried and ordered office supplies to maintain availability of products
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
- Organized spaces, materials and catering support for internal and client-focused meetings
- Trained team members on new hotel services and products to support promotional efforts.
Education
Bachillerato -
Liceo Saint Louis
Guatemala10.2011
Skills
- Glass Collection
- Facility Cleaning
- Ice Replenishment
- Supply Replenishment
- Cleaning and Sanitation
- Bussing Tables
- Supply Restocking
- Cleaning
- Food Processing
- Employee Training
- Beverage Preparation
- Quality Control
- Wait Staff Support
- Food Running
- Cash Register Operation
- Payment Processing
- Customer Service
- Computer Skills
- Beverage Making and Delivery
- Place Settings
- Table Clearing
- Customer Relations
- Staff Training
- Customer Needs Assessment
Certification
- BASSET
- Food handler
Language's
- English
- Spanish
Timeline
Barback/Busser/Food Runner
Highline Bar
09.2024 - 04.2025
Bartender
Bluecrew
07.2024 - 09.2024
Sales Representative
Spec's
10.2023 - 06.2024
Barback/ Busser
Roanoke
11.2022 - 10.2023
Coordinator
Scrub. Llc
02.2021 - 10.2022
Bachillerato -
Liceo Saint Louis
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