Jorge Garcia Diaz
Supervisor
Dallas
Summary
Dedicated and experienced Terminal Supervisor with over 8 years of expertise in the transportation and logistics industry. Proficient in cash management, compliance, employee training, and operational oversight. Demonstrated ability to handle promotional projects, manage ticket sales, and effectively communicate with terminal personnel. Strong background in customer service and logistics, complemented by additional experience in delivery and general labor roles. Logistics professional with a proven track record in managing terminal operations and coordinating transportation logistics. Recognized for reliability and adaptability to changing operational needs, fostering team collaboration to achieve organizational goals. Skilled in operational oversight and process optimization, ensuring seamless workflow and safety compliance.
Overview
10
10
years of professional experience
Work History
Terminal Supervisor
Tornado Bus Company
06.2016 - Current
- Manage cash handling and ensure compliance with financial policies and procedures
- Operate cash registers and credit card equipment efficiently
- Support and execute marketing and promotional projects for ticketed events
- Communicate critical information to terminal staff regarding routes, schedules, pricing, and company policies
- Compile and analyze data to create formal reports and ensure adherence to company policies
- Provide training to new and existing employees to maintain up-to-date operational knowledge
- Process ticket sales through various channels, including telephone, internet, and over-the-counter transactions
- Oversee daily terminal operations to ensure smooth and effective functioning
Amazon Fulfillment Associate
Amazon Warehouse
06.2023 - 09.2024
- Efficiently picked, packed, and shipped products to meet customer expectations and delivery schedules
- Adhered to safety and operational procedures to maintain a high level of workplace safety and productivity
- Assisted with inventory management and restocking to ensure optimal warehouse operations
General Laborer
Automation Personnel Services
12.2015 - 08.2016
- Performed a variety of manual labor tasks including loading, unloading, and sorting products
- Supported warehouse operations by ensuring that tasks were completed accurately and on time
- Contributed to team efforts to maintain a productive and organized work environment
Uber Driver Partner
Uber
04.2015 - 12.2015
- Provided safe and reliable transportation services to passengers, maintaining high ratings and customer satisfaction
- Managed and navigated routes effectively to ensure timely arrivals and departures
- Utilized customer feedback to continually improve service quality
Education
GED -
EL CENTRO COLLAGE
Dallas, TX 05.2001 -
Skills
- Customer service
- Communication skills
- Time management
- Bilingual
- Documentation review
- Retail sales
- Computer skills
- Shipping and receiving
- Operations management
- Transportation planning
- Warehouse management
- Policy enforcement
- Teamwork and collaboration
- Safety
- Problem-solving
- Recruitment and hiring
Timeline
Amazon Fulfillment Associate
Amazon Warehouse
06.2023 - 09.2024
Terminal Supervisor
Tornado Bus Company
06.2016 - Current
General Laborer
Automation Personnel Services
12.2015 - 08.2016
Uber Driver Partner
Uber
04.2015 - 12.2015
GED -
EL CENTRO COLLAGE
05.2001 -
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