Jorge Gonzalez
Miami,FL
Summary
Looking To Grow My professional career with the company and Grow to becoming a project manager.
I am a Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Determined service Manager adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Service Manager
Highmark Residential
12.2021 - Current
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Continuously reviewed service offerings to identify areas for improvement or expansion based on market trends or customer feedback.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Maintained 844 units on facility groundsassisted in all capital projects and contruction projects throughout the propertyscheduled contractors and vendors for all projects throughout the property
Apartment Maintenance Supervisor
Greystar Property Management
06.2019 - 12.2021
- Maintained 296 units on facility grounds
- over saw the rehab and renovations 0n 250 units
- Followed preventive maintenance schedule to support building systems functionality.
- Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
- Contributed to development, implementation, and execution of maintenance programs.
- oversaw all capital projects on site
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Coordinated with outside contractors for specialized repairs, ensuring quality workmanship within budget constraints.
- Enhanced curb appeal of the property by overseeing landscaping projects and exterior maintenance tasks.
Apartment Maintenance Supervisor
Northland Investment Corporation
01.2013 - 06.2019
- Enhanced tenant satisfaction by promptly addressing and resolving maintenance requests.
- maintained 498 units on facility grounds
- Over saw the renovations and rehabs on 325 units on site
- oversaw the large scale conversion of converting 2 sites to 1
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Coordinated with outside contractors for specialized repairs, ensuring quality workmanship within budget constraints.
- Created and maintained daily and weekly reports for upper management.
- Coordinated with contractors and vendors to enforce quality standards and timely completion of projects.
- Evaluated vendor proposals for outsourced services, negotiating advantageous contracts that maximized value while upholding high-quality standards.
Maintenance Supervisor
Lincoln Property Management
02.2008 - 12.2012
- Provided guidance to management regarding project bids for onsite improvements.
- Maintained 300 units on facility grounds
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Tracked and progressed maintenance requests in CMMS systems to meet schedules.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Tracked and managed department costs for good budget adherence.
Maintenance Supervisor
RREEF/JPI/Greystar
11.2004 - 02.2008
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Maintained 280 units on facility grounds
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Contributed to development, implementation, and execution of maintenance programs.
Construction Foreman
Construction Systems Of America
06.2002 - 11.2004
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Constructed Interior systems in buildings, renovations to hospitals and ooffice buidlings with more than 5000square feet.
- Collaborated with architects, engineers, and other construction professionals to ensure smooth project execution.
- Completed accurate material and labor estimates for jobs ranging from small to large budgets.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Implemented cost-saving measures through efficient management of budgets and reducing waste during construction processes.
Education
Associate of Arts - Construction Management
United Brotherhood of Carpenters Apprentiship
Oakland Park Florida01.2004
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL05.2002
Skills
- EPA and HVAC certified
- 20 Years Experience
- General Building Maintenance
- Fluent in English and Spanish
- Inventory Management
- OSHA Certified
- Renovations and rehab specialist
- Proficient on onesite,Yardi,nexus,MRI,Entrada
- Blue Print reading
- Maintenance Planning
- Cost Control
- Budget Control
- Service Scheduling
- Customer satisfaction measurement
- Crew Leadership
Certification
Certified Pool Operator
EPA Certified Universal
CAMT
Leonardo 24/7
Journeyman License
OSHA 40
Timeline
Service Manager
Highmark Residential
12.2021 - Current
Apartment Maintenance Supervisor
Greystar Property Management
06.2019 - 12.2021
Apartment Maintenance Supervisor
Northland Investment Corporation
01.2013 - 06.2019
Maintenance Supervisor
Lincoln Property Management
02.2008 - 12.2012
Maintenance Supervisor
RREEF/JPI/Greystar
11.2004 - 02.2008
Construction Foreman
Construction Systems Of America
06.2002 - 11.2004
Associate of Arts - Construction Management
United Brotherhood of Carpenters Apprentiship
High School Diploma -
Barbara Goleman Senior High School