Jorge Gonzalez
Orlando,FL
Summary
Proven track record in vehicle recovery and customer service excellence, notably with CFPP (Central Florida Pick & Pay). Mastered towing equipment operation and GPS navigation, significantly enhancing response times. Demonstrated strong work ethic and attention to detail, ensuring safe and efficient vehicle transport. Achieved reduced workplace injuries through rigorous safety protocol implementation. Hardworking Transportation professional with superior record of towing cars, vans, and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures.
Overview
13
13
years of professional experience
Work History
Tow Truck Driver
CFPP (Central Florida Pick & Pay)
05.2024 - 08.2024
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
Tow Truck Driver
Vice Towing
01.2024 - 04.2024
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
Car Hauler
NC Transport LLC
06.2020 - 12.2023
- Adhered to and followed road safety rules and regulations.
- Developed strong relationships with clients through clear communication and timely updates on vehicle status throughout transport journey.
- Promoted a positive work environment by cooperating with team members and maintaining professionalism during all interactions.
- Coordinated with dispatch team to optimize scheduling and routing for maximum profitability.
- Ensured safe transportation of vehicles by conducting thorough pre-trip inspections and adhering to all safety regulations.
Construction Manager
Jm Enterprises
01.2012 - 01.2020
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
Education
High School Diploma -
Southwest Sr High School
Miami, FLSkills
Strong Work Ethic
Towing equipment operation
Safe Driving Practices
Customer Service
Roadside Assistance
Vehicle Inspection
Assisting customers
Load Inspection
Customer Relations
Safe Driving
Flatbed truck expertise
GPS Applications
Attention to Detail
Truck Driving
Flatbed Trailers
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Tow Truck Driver
CFPP (Central Florida Pick & Pay)
05.2024 - 08.2024
Tow Truck Driver
Vice Towing
01.2024 - 04.2024
Car Hauler
NC Transport LLC
06.2020 - 12.2023
Construction Manager
Jm Enterprises
01.2012 - 01.2020
High School Diploma -
Southwest Sr High School
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