Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jorge Gonzalez

El Paso,TX

Summary

Dynamic professional with extensive experience in project management and data management at Border Desert Transport. Proven track record in optimizing inventory control and enhancing customer satisfaction through effective communication and teamwork. Skilled in transportation project planning and adept at utilizing Samsara for efficient logistics operations. Committed to achieving high-quality deliverables on time.

Overview

7
7
years of professional experience

Work History

Shipping and Receiving Clerk

AFC Logistics
08.2018 - 06.2020
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
  • Conducted research to address shipping errors and packaging mistakes.

Dispatcher and Outbound Planner

Erives Enterprises Inc
06.2020 - 12.2022
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Contributed to community safety initiatives, providing expert advice on emergency preparedness.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 250 fleet vehicles.
  • Coordinated logistics for field units, optimizing routes for faster response times.
  • Reduced response times to emergency situations, coordinating effectively with multiple agencies.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Scheduled and organized delivery routes.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

DISPATCHER

Pfc
01.2021 - 05.2021
  • Directed dispatching, routing, and tracking of 70 fleet vehicles.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Generated reports to track deliveries and maintain proper records and documentation.

Inbound Planner

Border Desert Transport
05.2021 - Current
  • Collaborated with cross-functional teams to align goals and ensure project success.
  • Optimized inventory control, reducing waste and improving costefficiency.
  • Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Prioritized schedules to meet project goals and overall customer satisfaction.
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Achieved on-time completion of projects with diligent scheduling and resource management.
  • Developed system for prioritizing emergency calls, ensuring rapid response to critical situations.
  • Negotiated with vendors for better rates on communication equipment, improving budget efficiency.
  • Analyzed call patterns to predict peak times, adjusting staffing levels accordingly for optimal coverage.
  • Monitored and tracked dispatch communication systems.
  • Maintained updated and detailed records of calls in physical and electronic database.

Education

Bachillerato Integral De Ciudad Juarez
Cd Juarez

Skills

  • Project management
  • Data management
  • Customer focus
  • Community education
  • Transportation project planning
  • Samsara
  • worked with mcloead

Languages

Spanish
Native or Bilingual

Timeline

Inbound Planner

Border Desert Transport
05.2021 - Current

DISPATCHER

Pfc
01.2021 - 05.2021

Dispatcher and Outbound Planner

Erives Enterprises Inc
06.2020 - 12.2022

Shipping and Receiving Clerk

AFC Logistics
08.2018 - 06.2020

Bachillerato Integral De Ciudad Juarez

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