JORGE GONZALEZ
Escondido
Summary
Offering strong organizational and time-management skills with keen ability to learn and grow in professional settings. Brings collaborative mindset and ability to quickly adapt to new tools and processes required for administrative tasks. Ready to use and develop communication and organizational skills in Desired Position role.
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
3
3
years of professional experience
Work History
Landscape Assistant
Juan Sanchez
07.2025 - 10.2025
Night Cashier
76 Gasoline Station
07.2023 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced cash register at shift end.
- Provided exceptional customer service, assisting patrons with inquiries and concerns.
- Maintained cleanliness and organization of store environment throughout shifts.
- Monitored fuel pumps and inventory levels to ensure availability for customers.
- Assisted in training new cashiers on operational procedures and safety protocols.
- Collaborated with team members to optimize workflow during peak hours for improved efficiency.
- Assisted in inventory management by restocking shelves and organizing merchandise displays throughout the shift.
- Resolved discrepancies in cash drawers by conducting thorough audits and reviews.
- Assisted management in identifying potential areas of improvement within the store, contributing to an overall increase in efficiency and customer satisfaction during night shifts.
- Ensured store security by adhering to company policies and procedures, maintaining a safe environment for customers and staff.
- Managed customer returns or exchanges in accordance with store policy, ensuring a satisfactory resolution for all parties involved.
- Maintained knowledge of current promotions and store policies to provide accurate information to customers when needed.
- Streamlined checkout process with effective communication skills and attention to detail, reducing wait times for customers.
- Utilized strong problem-solving skills to address any equipment malfunctions or other unforeseen issues efficiently during shifts.
- Prepared nightly reports summarizing sales totals, refunds issued, and inventory adjustments made throughout the shift.
- Contributed to overall store sales goals by promoting special deals or discounts to customers during transactions.
- Managed cash register operations accurately, balancing drawers at the end of each shift with minimal discrepancies.
- Enhanced customer satisfaction by providing efficient and accurate cash handling services during night shifts.
- Supported team members through collaboration and clear communication, fostering a positive work environment.
- Developed rapport with regular customers, creating a welcoming atmosphere that encouraged repeat business.
- Addressed customer inquiries promptly, demonstrating professionalism and exceptional customer service skills.
- Collaborated with daytime staff on tasks such as reconciling cash register discrepancies or resolving customer issues that arose during the night shift.
- Actively participated in regular staff meetings to discuss strategies for improving store performance, sharing insights from the night shift perspective.
- Improved store cleanliness by performing routine maintenance tasks such as sweeping, mopping, and wiping down surfaces during slow periods.
- Handled high-pressure situations calmly while managing large crowds during busy hours or special events.
- Provided necessary support during emergency situations, following established protocols and ensuring safety for all parties involved.
- Sought out opportunities to improve store appearance and operations in between assigned overnight work.
- Completed and filed daily store close reports for management and transitioned system to new business day.
- Used superior customer service skills to help customers locate and select merchandise.
- Maintained strict security protocols to protect cash, customers, and store assets.
- Pushed out large amounts of new stock during slower overnight hours.
- Managed drink station and kept coffee full and hot.
- Kept drawer accurate by carefully processing new transactions and giving out correct change.
- Operated lottery terminal to issue, check and redeem tickets.
- Delivered expert, friendly service to serve every customer need.
- Resolved customers' service and product problems and processed refunds.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Night Stocker
Sprout
02.2023 - 05.2023
- Stocked shelves efficiently, ensuring optimal product placement and accessibility.
- Maintained inventory accuracy through regular counts and adjustments.
- Assisted in unloading deliveries, managing product organization in stockroom.
- Collaborated with team members to streamline stocking processes and improve workflow.
- Participated in training new staff on stocking procedures and safety measures.
- Monitored product expiration dates, removing outdated items promptly from shelves.
- Implemented best practices for backroom organization, enhancing retrieval efficiency.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Ensured accurate product placement by carefully following planograms and store layouts.
- Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Streamlined merchandise restocking process, resulting in reduced time spent on nightly tasks.
- Promoted loss prevention strategies by promptly reporting any instances of theft or suspicious activity during overnight hours.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Responded proactively to unexpected staffing shortages or emergencies, willingly taking on additional responsibilities when necessary for seamless business operations during night shifts.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Supported management in conducting routine inventory audits for accurate record-keeping purposes.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Enhanced workplace efficiency by regularly updating knowledge on new products, promotions, and company policies.
- Kept abreast of current industry trends and best practices, utilizing this knowledge to improve work performance as a Night Stocker consistently.
- Provided backup support to other departments as needed, demonstrating versatility and teamwork capabilities.
- Aided in optimizing store layout by rearranging products based on seasonal demands or promotional events.
- Facilitated smooth shift transitions through effective communication with incoming day staff regarding stock status and pending tasks.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Kept work areas neat, clean and free from debris.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Stocked designated items on shelves, end caps and displays.
- Greeted store customers and discussed needs.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Managed timely and effective replacement of damaged or missing products.
Education
High School Diploma -
San Pascual High School
3300 Bear Valley Parkway Escondido CA 92025Skills
Tree planting
Languages
Spanish
Full Professional
Additional Information
Off and on I recycle ♻️ bottles cans; aluminum, plastic, glass Around Escondido California.
♻️♻️♻️♻️♻️
Timeline
Landscape Assistant
Juan Sanchez
07.2025 - 10.2025
Night Cashier
76 Gasoline Station
07.2023 - 09.2023
Night Stocker
Sprout
02.2023 - 05.2023
High School Diploma -
San Pascual High School