Jorge Guarcas-Morales

Responsible for facilitating communication accurately,simultaneous and consecutive modes between Spanish and English-speaking employees,supervisor and Generals.

Served as an interpreter inside plant the plant for daily communications between employees,supervisors and Generals, for example: tailgate meetings,safety intervention,coaching and more.

Facilitated training for Spanish-speaking employees and assisted them on the floor to learn a second job like crane operator,carbon setter,bath tapper and metal tapper.

Observed trainee progress and making sure they complete work load assigned and do it always safely . Sometimes had to motivate new hires thru their training process when they were struggling and always keep a positive attitude.

Interpreted in the medical department for employees who required first aid and Maintained confidentiality when involved in interpretation of situations that required sensitivity or discretion.

Maintained a consistently visible presence on the floor to make sure employees are working safely or anyone who needed an interpreter.

Sent training report at the end of the shift to the Qualification Group

• Cut and trimmed flooring to fit around obstacles and within tight spaces.
• Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
• Installed various types of flooring materials, including hardwood, laminate, and carpet for diverse clientele.
• Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
• Made sure flooring was installed right the first time because coming back for repair costs time and money and always making sure customer is happy about new flooring installed.
• Made sure co-workers use PPE all the time.
• Enhanced customer satisfaction by providing professional and timely flooring installation services.
• Demonstrated versatility in handling a variety of projects such as residential homes, office buildings, retail stores – delivering consistent quality across all settings.
• Increased referral business through satisfied customers who appreciated attention to detail and quality workmanship in their flooring installations.
• Offered post-installation support to clients, addressing any concerns and ensuring their complete satisfaction with the final product.
• Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
• Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
• Collaborated with team members to efficiently complete large-scale commercial flooring installations.
• Improved flooring installation quality by using precision tools and techniques.
• Meticulously followed manufacturer guidelines during product installation processes ensuring long-lasting results that met warranty requirements.
• Conducted regular maintenance checks on tools used during installations to maintain efficiency over time.
• Adhered to industry safety standards during every project, minimizing workplace accidents and injuries among colleagues.
• Provided exceptional customer service by addressing client concerns promptly and professionally throughout the installation process.
• Continuously updated knowledge on current trends in the industry, applying innovative techniques and technologies when applicable for better results in each project undertaken.
• Mentored junior team members on best practices for flooring installation – sharing expertise and fostering a collaborative work environment.
• Optimized project outcomes by effectively managing inventory and supplies, reducing unnecessary expenses.
• Contributed to team success by sharing knowledge and techniques for efficient flooring installation with new hires.
• Increased repeat business by establishing trust through transparent communication and reliable service delivery.
• Delivered custom flooring solutions, working closely with clients to capture their vision and requirements.
• Increased operational efficiency, implementing organizational strategies for tools and equipment.
• Improved team performance, leading by example and setting high standards for quality and professionalism in flooring installation.

• Started stacking ingots.
• Weighted,strapping and labeled ingots.
• Followed safety procedures and guidelines to maintain safe working environments.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.
• Organized work to meet demanding production goals.
• Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
• Volunteered for additional assignments during peak work periods to keep tasks on schedule.
• Enhanced product quality by conducting regular inspections and identifying areas for improvement.
• Engaged in regular review meetings to discuss production performance and set future goals.
• Supported new staff, facilitating quicker adaptation to production environment.
• Adapted quickly to changes in production schedules, ensuring flexibility in operations.
• Maintained organized work area by cleaning and removing hazards.
• Trained new production staff members on safe and efficient production procedures and proper machine operations.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
• Prepped all the Pre-heating system for the cruces and make sure had the right temperature before pouring aluminum in it.After aluminum was poured in the cruce I had to put the lid on and verify that was safe to be transported to the furnace.
• Collaborated with other departments to optimize production workflows.

• Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
• Participated in safety meetings by answering questions from staff members.
• Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
• Monitored safety practices of new and existing employees.
• Kept main work areas free of debris and obstacles that could cause falls and mishaps.
• Completed workplace safety and hazard inspections.
• Instructed employees on OSHA standards.
• Evaluated new tools or equipment for safety concerns, ensuring proper training and guidelines were in place prior to implementation.
• Led safety committee meetings, fostering open communication among team members regarding workplace concerns and improvement opportunities.
• Trained company employees in safety procedures and provided in-depth documentation for review.
• Led employee training on safe usage of equipment.
• Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
• Collaborated with management to create effective emergency response plans for various scenarios.
• Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
• Mentored and managed team of safety specialists and enforced safety protocols among associates.
• Maintained up-to-date knowledge on industry best practices and regulatory changes, adjusting company policies as needed to ensure compliance.
• Inspected work practices and procedures for compliance with company and federal regulations.
• Championed a proactive approach to incident prevention by empowering employees to report concerns or near misses, fostering a culture of continuous improvement within the workplace.
• Assisted in accident investigations, identifying root causes, and recommending corrective actions to prevent future occurrences.
• Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
• Inspected worksites, practices, and gear for compliance with established safety standards.
• Inspected facilities for adherence to fire, hazard, and safety guidelines.
• Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
• Provided guidance and resources to employees to maintain safety procedures and enhance protection.
• Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
• Responded to any emergencies as instructed and with utmost efficiency.
• Monitored workplace activities to determine compliance with safety regulations and standards.
• Educated employees on hazardous waste management, emergency response and safe work practices.
• Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
• Educated employees on how to handle chemicals.
• Trained employees to lock out/tag out equipments.
• Assisted to Tyson Foods Managements and USDA Meetings.
• Verified PSSI supervisors submitted all paperwork in the computer at the end of the shift .
• Conducted 15 minutes Safety Meetings and Exercises in every shift before going to floor.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Promoted a positive work environment through open communication and constructive feedback.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Exercised composure under pressure and in escalated customer service scenarios.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
• Tracked receipts, employee hours, and inventory movements.
• Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
• Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
• Scheduled staff to establish adequate coverage during peak business hours.
• Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
• Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
• Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
• Ensured smooth operation of shifts by effectively managing staff schedules, leading to enhanced team productivity.
• Conducted regular staff meetings to communicate targets and operational updates, keeping team well-informed and aligned.
• Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.
• Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
• Improved employee morale with regular feedback sessions, fostering positive work environment.
• Coordinated staff training programs to improve service quality, enhancing overall customer experience.
• Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
• Facilitated team-oriented atmosphere, encouraging collaboration and mutual support among staff members.
• Increased customer satisfaction and grew business by maintaining close relationships with customers.
• Located and resolved problems with team production and performance to maintain consistent quality levels.
• Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.