Jorge Guarneros
Houston
Summary
Customer and Supply Chain Management oriented with strong skills in oral and written communication. Experience with international and domestic logistics coordination.
Overview
7
7
years of professional experience
Work History
Supply Chain Specialist
Soltex
05.2023 - Current
- Develops and implements objectives for supply chain management Purchasing, Logistics, and Inventory.
- Provides professional service to internal and external customers.
- Coordinates unique sales requirements with purchasing, production, shipping, and sales.
- Verifies, approves , and codes inventory , production, and logistics invoices.
- Works with Sales Director and Supply Chain personnel to evaluate and cost new and existing business.
- Records transactions in Datacore’s Chenpax ERP system. Analyzes Chempax purchasing and inventory reports.
- Optimized inventory levels by implementing efficient demand forecasting and supply planning methods.
Customer Service Representative
Soltex
09.2021 - 04.2022
- Promoted to PCA product line ( Antioxidants, Boosters, Pour Point Depressants, Detergents).
- Responsible for inventory for PCA Line ( Forecast ).
- Responsible to process customer PO's.
- Prepares all required shipping documents.
- Arranges transportation.
- Works with operations, sales, and accounting to improve customer relationships and resolve customer complains.
- Coordinate product availability and handle supply issues.
- Codes and monitors sales related freight bills.
CSR II
Allegiance Bank
05.2017 - 01.2021
- Operations ( process customers transactions domestic and international ).
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
Education
BBA - Supply Chain Management
University of Houston - Downtown
Houston, TX05.2021
Associate of Arts - Business Administration
Lonestar College
Houston, TX05.2018
Skills
- Fluent in English and Spanish
- Microsoft Excel, Word, PowerPoint, Outlook
- Fast Learner
- Multitasking and Prioritization
Timeline
Supply Chain Specialist
Soltex
05.2023 - Current
Customer Service Representative
Soltex
09.2021 - 04.2022
CSR II
Allegiance Bank
05.2017 - 01.2021
BBA - Supply Chain Management
University of Houston - Downtown
Associate of Arts - Business Administration
Lonestar College
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