Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
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Jorge Guerrero

Elgin,IL

Overview

21
21
years of professional experience
1
1
Certification

Work History

Operations Manager

United Diagnostic Labs and Dynamic Diagnostics US
01.2020 - 01.2024
  • Developing and implementing strategies, procedures and business plans needed to enhance company growth
  • Working with executive team to set company performance goals
  • Cultivating and providing opportunities for rising talent within organization
  • Led operational oversight and budgetary supervision for 87 locations
  • Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness
  • Negotiated contracts and agreements to secure favorable terms and maximize profits
  • Identified and mitigated operational risks to minimize potential negative impacts on organization
  • Developed and implemented recommendations for service improvement
  • Managed crisis response to minimize potential negative impacts on company
  • Established and maintained strong relationships with customers, vendors and strategic partners
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations
  • Oversaw business-wide changes to modernize procedures and organization
  • Monitored key business risks and established risk management procedures
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals
  • Identified and pursued business development opportunities to grow organization and increase revenue
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Lead Drug and Alcohol Auditor

Pace Suburban Bus
01.2011 - 01.2021
  • Reviewed findings of 8 auditors
  • Reviewed contracts between Pace Bus and Agency or Company
  • Updated agreements and policies to abide by FTA
  • Was mediator between FTA and Pace Bus Audits
  • Created Drug and Alcohol Audit procedures and guidelines for Pace Bus
  • Conducted classes for Agencies and Companies on FTA Drug and Alcohol audits and contracts
  • Attendant monthly board meetings and provided updates on agencies and companies
  • Kept accurate and detailed records to track and document client progress
  • Monitored client progress to make necessary adjustments for client success

Vanpool Representative

Pace Suburban Bus
01.2009 - 01.2011
  • Coordinate services with 36 agencies (public/private/not-for-profit)
  • Maintain up to date files/records on existing vanpool groups
  • Provide assistance on all aspects of the Pace Vanpool Incentive and Locally Based Community Transit Programs
  • Process Vanpool participant applications
  • Provide vanpool Driver candidate classroom instruction on VIP operation and administration procedures
  • Review 96 vanpool monthly reports
  • Oversee the completion of all Drug and Alcohol Audits
  • Oversee all random Drug and Alcohol exams given to the Agency, Municipality, Locally Based and Not-for-profit Programs

Sergeant Squad leader

United States Army
03.2003 - 03.2011
  • Fast track career promotion through a series of increasingly responsible management positions leading large-scale operations in OIF/OEF for 1 year and 3 months
  • Honored with numerous commendations and awards for outstanding leadership, and management of field operations
  • To have the functional and technical knowledge and skills to do the job at the highest level of accomplishment
  • Personally committed and actively works to continuously improve
  • Process oriented, able to obtain clear requirements, analyze and articulate, identify issues and alternatives and recommend solutions commensurate with low risk.

Education

Associates Degree - Project management Professional

Harper College
Palatine, IL
04.2011

High School Diploma -

Hoffman Estates High School
Hoffman Estates, IL
05.2004

Skills

  • Computer Skills
  • Microsoft Office Suite: Excel (level 2), Word (level 3), Outlook (level 3) and Power Point
  • Contract Negotiation
  • Operational Oversight
  • Build Revenue Streams
  • Business Process Reengineering
  • Corporate Strategy and Development
  • Articulate Communication
  • Adaptable and Flexible
  • Sales Growth
  • Innovative and Visionary
  • Business Development

Certification

Advanced Convoy Training Advanced Tactical Training A.T level 1 and 2 Awareness Training NCO Academy Training Combat Engineer Training

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Operations Manager

United Diagnostic Labs and Dynamic Diagnostics US
01.2020 - 01.2024

Lead Drug and Alcohol Auditor

Pace Suburban Bus
01.2011 - 01.2021

Vanpool Representative

Pace Suburban Bus
01.2009 - 01.2011

Sergeant Squad leader

United States Army
03.2003 - 03.2011

Associates Degree - Project management Professional

Harper College

High School Diploma -

Hoffman Estates High School

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Jorge Guerrero