Jorge Guzman
Cape Coral,FL
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
2
2
years of professional experience
Work History
Life Gaurd
SunSplash Family Water Park
06.2024 - Current
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Crew Member
McDonald's Fast Food Restaurant
11.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Associate of Science - Cyber Security
Florida SouthWestern State College
Fort Myers, FL05.2026
High School Diploma -
San Juan High School Puerto Rico
San Juan, PR05.2023
Skills
- Drive-Thru Operations
- Customer Engagement
- Food Preparation
- Beverage Preparation
- Inventory Restocking
- Customer Service
- Salesmanship
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Life Gaurd
SunSplash Family Water Park
06.2024 - Current
Crew Member
McDonald's Fast Food Restaurant
11.2022 - 03.2023
Associate of Science - Cyber Security
Florida SouthWestern State College
High School Diploma -
San Juan High School Puerto Rico
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