Jorge Hernandez

• Authored and executed a six‑month AI & automation roadmap embedding agents into merchandising, pricing, and forecasting; delivered a GPT‑based finance reporting POC adopted by executives.
• Led the build‑out of Nexus Data Core (data lake + warehouse) to centralize SP‑API, Ads, TikTok Shop, Anvyl, and Sage data; enabled real‑time KPI dashboards for C‑suite.
• Oversaw ERP integration strategy (NetSuite) and microservice layer syncing orders, inventory, and financials; reduced manual reconciliations by ~90%.
• Mentored DevOps talent (e.g., Fidel) in infrastructure, networking, security, and automation; established documentation and runbooks.

• Architected multi‑account AWS environment and EKS cluster with prod/stage/dev namespaces; improved deployment lead time by ~40% and lowered infra spend by ~50% via right‑sizing and FinOps.
• Drove Kubernetes migration from Rancher to EKS for 40+ services with zero‑downtime cutover; standardized CI/CD (Jenkins → Nexus) and observability (Prometheus/Grafana).
• Implemented organization‑wide monitoring, alerting, and security baselines (IAM guardrails, secrets, audits).

• Co-led design and launch of Inventory Management System (IMS) handling 500K+ SKUs, real‑time FBA/FBM inventory, and multi‑warehouse routing; decreased stock‑outs ~35% and overstock ~20%.
• Co-developed the Merchandising Management Suite (MMS) to centralize launches, pricing, and content workflows; accelerated time‑to‑listing by ~25%.
• Co-created the Product Catalog & Master Data platform (taxonomy, attribution, change‑log APIs) consumed by BI and ERP.
• Built and operated an S3‑centric data lake with Lambda/Glue pipelines feeding Redshift/Power BI.

• Automated patching, imaging, and configuration (Ansible); hardened endpoints and networks.
• Implemented backup/DR and began migrating legacy workloads to AWS; reduced incidents and recovery times.

L1/L2 support, device imaging, networking basics; introduced bash/Python scripts to remove repetitive tasks.