Jorge Hernandez Delgado
Missouri City,TX
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Texas Injection Molding
Machine operator
Houston, Texas
02.2024 - 05.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated a variety of machinery and tools safely and efficiently.
Phone Receptionist
Carstar Ambassador
Houston, Texas
05.2024 - 10.2024
- Greeted customers warmly and directed inquiries to appropriate staff.
- Managed multi-line phone system for efficient call routing.
- Scheduled appointments and maintained calendar for service team.
- Assisted with administrative tasks such as filing and data entry.
- Handled customer complaints with professionalism and empathy.
- Maintained records of customer interactions and transactions, recording details of inquiries, complaints, comments, and actions taken.
- Identified customer needs by actively listening to their requests and offering solutions as needed.
- Assisted with training new receptionists on proper telephone etiquette techniques.
- Updated customer contact information in database ensuring accuracy at all times.
Crew Member
Brightview Landscaping
Houston, Texas
11.2024 - 04.2025
- Collaborated with team members to execute landscaping projects efficiently.
- Followed safety protocols to ensure a secure working environment.
- Applied mulch and fertilizer to enhance plant health and appearance.
- Communicated with clients regarding project details and preferences.
- Organized and restocked supplies to support operations and team productivity.
- Operated landscaping equipment to perform mowing and trimming tasks.
- Collaborated with team members to complete landscape design projects.
- Cleared debris and maintained clean work areas during projects.
- Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
- Input landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Sprayed herbicides or pesticides around plants in order to protect them from pests or disease.
Landscaping Crew Leader
Landscaping Managment Company
Houston, Tx
06.2025 - 03.2026
- Led daily landscaping projects to ensure timely completion and quality standards.
- Trained new crew members on safety protocols and equipment operation.
- Coordinated with clients to understand landscaping preferences and requirements.
- Implemented efficient workflow processes to enhance team productivity.
- Communicated effectively with team members to address project challenges.
- Maintained inventory of landscaping materials and supplies for projects.
- Responded promptly to customer inquiries and complaints regarding landscaping services.
- Ensured proper use of equipment, tools, and materials for each job.
- Provided guidance on proper techniques for planting, mulching, pruning, mowing, edging, trimming.
- Organized daily tasks and assignments among crew members based on their skillsets.
- Scheduled and supervised crew members to ensure timely completion of projects.
- Conducted regular meetings with crew members to discuss goals and objectives.
- Supervised the loading, unloading of trucks with supplies, equipment necessary for jobs.
- Maintained accurate records of time worked by crew members.
- Regularly inspected tools and equipment used by crew members for signs of damage or wear.
- Monitored job sites during construction phase to check progress and address any issues that arose.
- Identified potential hazards at job sites before beginning work activities.
- Cut and trimmed lawns using power mowers and edgers.
- Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
Education
Texans Can Academy - Houston Hobby
Houston, TxSkills
- Equipment operation
- Safety protocols
- Teamwork and collaboration
- Problem resolution
- Time management
- Crew leadership
- Basic math
- Bilingual
- Team contributions
- Verbal and written communication
Languages
English
Professional
Spanish
Professional
Certification
- Class C driver licensce
Timeline
Landscaping Crew Leader
Landscaping Managment Company
06.2025 - 03.2026
Crew Member
Brightview Landscaping
11.2024 - 04.2025
Phone Receptionist
Carstar Ambassador
05.2024 - 10.2024
Texas Injection Molding
Machine operator
02.2024 - 05.2024
Texans Can Academy - Houston Hobby