Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic

Jorge Irizarry

Tampa,FL

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Paint Correction/Auto Detailer

Tesla Collision
08.2023 - Current
  • Achieved high levels of customer satisfaction by addressing concerns promptly while maintaining professionalism throughout interactions.
  • Facilitated seamless transitions between project phases by preparing detailed handover documents and conducting thorough briefings with relevant stakeholders.
  • Led successful projects for clients by effectively delegating tasks and closely monitoring progress.
  • Ensured adherence to safety regulations throughout project lifecycles, promoting a culture of responsibility among team members.

  • Identified potential risks early on in projects, enabling proactive mitigation strategies to be implemented successfully.
  • Enhanced team communication with regular meetings, ensuring smooth project execution and timely completion.
  • Provided exceptional customer service and addressed customer inquiries.

Detail Department Supervisor

Discovery Auto Center
01.2017 - 05.2023
  • All aspects of Vehicle Sales and helping the Sales Department with any tasks needed to achieve individual and team sales goals
  • Responsible for Vehicle Detailing and Paint Correction
  • Company Errands
  • Picking up Cars From Auction
  • Delivering Cars to Customers in Florida
  • Trained new employees on overall company and department-specific policies and procedures.
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.

Service Technician

Majik Rent to Own
01.2014 - 01.2017
  • Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Enhanced department efficiency by streamlining processes and implementing new strategies.

Cable Installation Technician

Comcast
01.2009 - 01.2013
  • Responsible for installing cable, telephone and network equipment to Comcast Customers in the PA area
  • Troubleshooting problems with Company Equipment
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Assisted customers with the selection of appropriate cable packages based on their needs and preferences, maximizing value for both parties.
  • Repaired and updated equipment to conform to company-wide standards.
  • Enhanced client understanding of cable systems through clear explanations and demonstrations of equipment usage.
  • Handled escalated customer concerns professionally and effectively, resulting in improved client trust and confidence in our services.
  • Demonstrated strong troubleshooting abilities in identifying and addressing signal disruptions or other technical difficulties promptly.

Education

COLLEGE PREP -

J.P McCaskey High School

Skills

  • Automotive detailing
  • Interior detailing proficiency
  • Showroom Maintenance
  • Chemical handling knowledge
  • Team Coordination
  • Hand tools
  • Automotive quality control
  • Customer Service
  • Safety Inspections
  • Honest and Dependable
  • Reliable and Responsible
  • Strong Work Ethic

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: Yes

Certification

Cable Installer-Amtec Institute

Languages

English ,Spanish
Professional Working

Timeline

Paint Correction/Auto Detailer

Tesla Collision
08.2023 - Current

Detail Department Supervisor

Discovery Auto Center
01.2017 - 05.2023

Service Technician

Majik Rent to Own
01.2014 - 01.2017

Cable Installation Technician

Comcast
01.2009 - 01.2013

COLLEGE PREP -

J.P McCaskey High School

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Jorge Irizarry