Jorge Irizarry
Lewiston,ME
Summary
Adept in resident care coordination and possessing a strong work ethic, I have significantly enhanced independent living needs and property maintenance conditions at the residence of Matt Ross. My background spans hands-on property upkeep to effective customer service, showcasing my ability to address diverse needs while fostering positive interpersonal relationships.
Overview
14
14
years of professional experience
Work History
Assisted Living Property Management Care
Matt Ross
Lewiston, Maine
07.2024 - Current
- Developed and established protocols for emergencies and changes to personal conditions.
- Developed and implemented individualized care plans for residents, ensuring that individual needs are met.
- Scheduled regular maintenance checks on equipment for safety and function.
- Developed an effective communication network and conflict resolutions to ensure stability.
- Organized resident information, such as medical history, and administered medications.
- Personal care, meal prep, housekeeping, laundry, vacuuming, dusting, mopping floors, and changing bed linens.
- Property maintenance includes plumbing, cleaning, restorations, and winter snow removal.
- Reestablishing complete independence and mobility for personal freedom.
Carpenter's Helper
Self Employed Services
Bangor, ME
08.2019 - Current
- Cut materials on the job site to prepare for installation.
- Cleaned job site after work completion and disposed of debris in proper containers.
- Installation of drywall, ceilings, replacement trim, and moldings.
- Operated hand tools, saws, routers, and sanding equipment to prepare materials and finish project surfaces.
- Erected and removed supports such as scaffolding and shoring based on individual project needs.
- Helped with the movement of materials and equipment to different job sites.
Collections Agent
Bryant Hodge & Associates
Bangor, ME
01.2014 - 01.2019
- Monitored customer accounts for changes in financial status or contact information.
- Assisted in the development of strategies to improve collections process efficiency.
- Interviewed customers to obtain financial information, payment history and other relevant details.
- Attended weekly meetings with internal departments to discuss progress on collections efforts.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Utilized skip-tracing techniques through specialized databases.
- Maintained accurate records of collection activities in database system.
- Drafted correspondence to customers regarding overdue accounts and payment arrangements.
- Provided guidance on legal matters concerning collection procedures.
- Adhered to company policies and applicable laws while collecting debts from customers.
Cashier
Burger King
Ellsworth, ME
01.2011 - 03.2012
- Bussed, cleared, and reset tables as needed throughout the shift.
- Cleaned cooking equipment after use according to safety protocols.
- Followed the opening and closing protocol, including setting up the dining area for guests' arrival.
- Followed health code regulations when handling food items safely.
- Communicated effectively with kitchen staff regarding customer orders and special requests.
- Provided quality customer service with a friendly attitude.
- Prepared food items such as salads, sandwiches, desserts, as needed.
- Processed payments accurately and efficiently using the POS system.
- Operated dishwasher following safety guidelines for cleaning dishes properly.
- Assisted in taking customer orders and providing recommendations.
- Checked expiration dates on food products regularly and replaced expired items.
- Operated kitchen equipment safely and efficiently.
- Conducted daily inventory checks to ensure adequate products were available.
- Maintained a clean and organized work area at all times.
- Maintained cleanliness of the dining area by wiping down surfaces, sweeping floors, and sanitizing bathrooms.
- Monitored temperature of refrigeration units to ensure proper storage conditions.
Education
GED -
Manhasset High
Manhasset, NY01-2000
Some College (No Degree) - Digital Media
Katherine Gibbs
New York, NYSkills
- Resident care coordination
- Lawn care and groundskeeping
- Property maintenance
- Groundskeeping
- Basic carpentry
- Adaptable problem-solving
- Troubleshooting and repair
- Customer service
- Interpersonal relationships
- Working with diverse people
- Cross-functional teamwork
- Strong communication skills
- Computer literate
- Meal preparation
- Food safety
- Food labeling
- Quality control
- Strong work ethic
- Positive attitude
- Time management proficiency
- Cash handling experience
- Receipt handling
Current Back Gound & Referral Information
- I recently relocated to Lewiston to accommodate my family. My son and his mother live in the area, and my recent employer, Matt Ross, owns a property where I also reside. Recently, I've completed provisions for the Care needed to maintain my disabled associates' needs. I'm looking for employment in the area in order to proceed with proper planning for the future. I appreciate both your time and consideration. Thank You.
Referrals
- Matt Ross # 207-798-1413
- Laura Garcia # 207-777-3634
Timeline
Assisted Living Property Management Care
Matt Ross
07.2024 - Current
Carpenter's Helper
Self Employed Services
08.2019 - Current
Collections Agent
Bryant Hodge & Associates
01.2014 - 01.2019
Cashier
Burger King
01.2011 - 03.2012
GED -
Manhasset High
Some College (No Degree) - Digital Media
Katherine Gibbs
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