Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jorge Jimenez

High Point,NC

Summary

Adept at navigating complex delivery routes and ensuring timely package handling, I honed my problem-solving and teamwork skills at Mad Stats LLC. My proficiency in GPS navigation and a strong commitment to customer service led to a consistent record of meeting tight deadlines. Fluent in Spanish, I excel in fostering positive customer interactions and streamlining logistics processes.

Overview

9
9
years of professional experience

Work History

Amazon Delivery Associate

Mad Stats LLC.
03.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Streamlined package handling by organizing parcels for efficient loading and unloading.
  • Conducted thorough pre-trip inspections on assigned vehicles daily, identifying any repair needs immediately.
  • Managed last-mile delivery logistics efficiently, ensuring timely completion of daily routes within specified timelines.

Amazon Delivery Associate

Metro Logistics Group LLC
08.2022 - 03.2023
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Streamlined package handling by organizing parcels for efficient loading and unloading.
  • Managed last-mile delivery logistics efficiently, ensuring timely completion of daily routes within specified timelines.

Machine Operator

GBF
03.2021 - 06.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Replenished materials and supplies as needed to maintain production.
  • Maintained equipment performance by lubricating and cleaning components.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.

Packed Produce Picker

Del Monte Fresh Produce Co
05.2019 - 10.2019
  • Contributed to increased sales through careful attention to detail in product selection, ensuring only top-quality items reached customers.
  • Collaborated with team members to complete large orders quickly and efficiently.
  • Helped maintain cleanliness standards of storage areas by disposing damaged or expired products.
  • Consistently met daily quotas for produce selection, contributing to overall team productivity.
  • Improved accuracy in order fulfillment by double-checking picked items against order lists before packing them up for shipment.
  • Labeled outgoing shipment with proper information for prompt delivery.

Carrier Sales Representative- Keyholder

T-Mobile
12.2016 - 08.2018
  • Upsold and closed customer sales by driving product benefits around client needs
  • Worked alongside retail representatives to boost sales
  • Forged and nurtured impactful relationships with customers to cultivate loyalty
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.

Line Cook- Trainer

Cookout
07.2016 - 12.2016
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained smooth and timely operations in preparation and delivery of meals.

Cook

Bojangles' Famous Chicken 'n Biscuits
01.2015 - 07.2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

Education

High School Diploma - General Studies

High Point Central High School
High Point, NC
05.2016

Skills

  • Loading and unloading
  • Package handling
  • GPS Navigation
  • Deadline Adherence
  • Problem-Solving
  • Teamwork and Collaboration
  • Time management skills
  • Punctual and Reliable
  • Customer Service
  • Safe Driving
  • Fuel Efficiency
  • Valid Driver's License
  • Documentation And Reporting
  • Time Management
  • Heavy Lifting
  • Attention to Detail

Languages

Spanish
Native or Bilingual

Timeline

Amazon Delivery Associate

Mad Stats LLC.
03.2023 - Current

Amazon Delivery Associate

Metro Logistics Group LLC
08.2022 - 03.2023

Machine Operator

GBF
03.2021 - 06.2022

Packed Produce Picker

Del Monte Fresh Produce Co
05.2019 - 10.2019

Carrier Sales Representative- Keyholder

T-Mobile
12.2016 - 08.2018

Line Cook- Trainer

Cookout
07.2016 - 12.2016

Cook

Bojangles' Famous Chicken 'n Biscuits
01.2015 - 07.2016

High School Diploma - General Studies

High Point Central High School

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Jorge Jimenez