Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jorge Jimenez

Carson,CA

Summary

Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

Overview

5
5
years of professional experience

Work History

Team Lead

Target
10.2023 - 06.2025
  • Generated suggestions for process improvements based on identified areas of improvement.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.
  • Managed day-to-day operations of the Service Desk team, including scheduling shifts and assigning tasks.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assessed team members' skillsets and assigned tasks accordingly for optimal efficiency.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Warehouse Associate

Toyota
02.2023 - 08.2023
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Received and processed warehouse orders using handheld scanners.
  • Quickly prepared orders for delivery by picking from shelves, packing in boxes and attaching shipping labels.
  • Performed inventory control, such as counting and stocking merchandise.

DeckHand

SoCal Ship Services
05.2022 - 02.2023
  • Loading or unloading materials, vehicles or passengers from vessels.
  • Fastening handling lines and moorings to prevent boats, barges and equipment from drifting away.
  • Inspecting firefighting, lifesaving and other equipment on boat to maintain functionality.
  • Checking oil levels and monitoring equipment
  • Monitoring equipment for leaks, loose pipes, broken lights or other issues and informed mechanics of repair needs.
  • Assisted engineers in repairing or adjusting machinery.
  • Greeting guests who are boarding or departing vessels
  • Swept, mopped and washed down decks to remove dirt and debris.
  • Participated in drills and exercises to prepare for fire, collision or other emergencies.
  • Monitored deck areas to enforce the security of the boat, passengers and cargo.

Team Lead

Buffalo Spot
04.2021 - 04.2022
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Maintained positive working relationships with fellow staff and management.
  • Helped mitigate/ resolve data issues by analyzing situations and implementing appropriate solutions.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Cashier

Taqueria La Mexicana
07.2020 - 04.2021
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Collected payments and provided accurate change.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Directed trash removal and sanitation procedures to keep aisles and register areas organized.

Education

Emergency Medical Technician

Long Beach City College
Long Beach, CA
12-2023

Associate Degree in Fire Science - Fire Science

Long Beach City College
Long Beach, CA
06-2022

High School Diploma -

Woodrow Wilson Classical High School
Long Beach, CA
06.2020

Skills

  • Forklift Experience
  • Maintenance & Repair
  • Teamwork and Collaboration
  • Coaching and mentoring
  • Conflict resolution
  • EMT Experience
  • Very Quick Learner
  • Safety Awareness
  • Customer Service
  • Cash Handling
  • Problem-Solving
  • Inventory Stocking

Languages

Spanish
Professional Working

Timeline

Team Lead

Target
10.2023 - 06.2025

Warehouse Associate

Toyota
02.2023 - 08.2023

DeckHand

SoCal Ship Services
05.2022 - 02.2023

Team Lead

Buffalo Spot
04.2021 - 04.2022

Cashier

Taqueria La Mexicana
07.2020 - 04.2021

Emergency Medical Technician

Long Beach City College

Associate Degree in Fire Science - Fire Science

Long Beach City College

High School Diploma -

Woodrow Wilson Classical High School

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