Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GLENDA PRISCILA LEMA

West Orange,NJ

Summary

I was working in my country like a Customer Service Supervisor at a supermarket in my country before i came to United States looking for a better future for my kids ... I am very responsible and dedicated to my work ..Its hard for my to look a job because of the language but i understand the instructions ........

ALSO I WAS WORKING LIKE A HOUSEKEEPER..........

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Reliable [Job Title] dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Overview

9
9
years of professional experience

Work History

Housekeeper

SELF EMPLOYER
08.2021 - Current
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Returned emptied garbage receptacles to proper locations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Operated electronic backpack vacuums and floor sweepers.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.

Customer Service Representative

LA BODEGA
01.2015 - 08.2021
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Education

3 YEARS OF COLLAGE IN MY COUNTRY - Accounting And Business Management

UNIVERSIDAD CATOTICA
ECUADOR-CUENCA
06.2015

Skills

  • Resident support
  • Multitasking and Prioritizing
  • Cleaning and organizing abilities
  • Window Cleaning
  • Supply Restocking
  • Building Maintenance

Languages

Spanish
Native or Bilingual

Timeline

Housekeeper

SELF EMPLOYER
08.2021 - Current

Customer Service Representative

LA BODEGA
01.2015 - 08.2021

3 YEARS OF COLLAGE IN MY COUNTRY - Accounting And Business Management

UNIVERSIDAD CATOTICA
GLENDA PRISCILA LEMA