Jorge L. Meléndez
Jacksonville,F.L.
Summary
My goals in this position, is to contribute through my knowledge and skills so the goals and objectives of the company can be reach. This also leads me to acquire professional knowledge in the workplace, to achieve the mission and vision of the company.
Overview
22
22
years of professional experience
Work History
Senior Sales Executive
CarMax
Jacksonville, FL
04.2016 - Current
- Increased customer satisfaction through effective communication and product knowledge. Submit Finance application, explain results and making recommendations on terms and conditions with top lenders in the nation
- Streamlined inventory processes to enhance operational efficiency and accuracy.
- Developed strong relationships with customers, resulting in repeat business opportunities.
- Trained new associates on company policies, sales techniques, and customer service best practices. President Club member since 2016 to the present , Fast track diamond level be getting 480 unit in less than 2years, Top 33% sales consultant in the in carmax nation wide Getting to be invited to gala with top performers in the nation every Year. Top 100 sales consultant in the nation every month for the last 7 years from more than 2700 sales associates in the nation. Winner on 2024 of the maximum award superlative being the best 3% in the nation on sales of max care the is out extended service plan. Currently 82% life time menening that from every 10 units 8 got extended service plan. Since units sold 2830 and 2300 extended service plan. Top performers in carmax jacksonville History. Data can be provided.
Admission Director
MBTI Business Training Institute
Bayamon P.R.
12.2013 - 04.2016
- I represent and manage the work and activities in the admissions department. Supervising employees of the department preparing there schedules for different activities for marketing over institution as the best in the market. Make work plan for over different campaign of enrollments, training employees so they can give the best and complete orientation for over future students. Also prepare all the new students records and check them that they are in complete order just as over accreditation agency ACICS audited them every five years and in the correct way that the admission department is responsible to do so. By all these method I achieve the goals of the company in a responsible positive way. Also responsible of the logistics of the transportation for students that did not have the resources of transportation.
Admissions Representative
MBTI Business Training Institute
01.2012 - 11.2013
- Offering orientations in high school ,colleges, government office, Malls, community service and other centers of possible points of student recruitment. Track potential prospects by phone, mail or electronic mail. Keep this leads interest among others, prepare weekly reports of my enrollments and coordinate field trips for students. I also was in charge of the transportation routes as a service that the institution has for the people that want to study and don't have transportation.
Restaurant Bartender
Long Horn Steak House
Bayamón, PR
01.2004 - 06.2013
- Customer service, for the bar area and restaurant sell customers can have the best experience. Aldo was in charge the petty cash balancing of the daily bar revenues, I was in charge of making the bartenders schedules and conduct weekly merchandise inventory.
Admissions and Marketing Representative
Instituto de banca y comercio
Bayamón, PR
01.2011 - 05.2012
- I offer different orientations in high school colleges, government department and in other centers that will be possible prospects student to recruitment. Track potential prospects by telephone, mail or electronic mail. Keep this leaflet including interest and enrollment. Also prepare weekly reports of my enrollments and prospects.
Education
Degree Bachelor - Management on Industrial management and a minor in marketing
Inter American University
Bayamón, P. R.12.2010
Certificate - Bartender
Bacardi Rum
Catano, P.R.01.2005
Bachelor of Science - Industrial Management
Academy of St. Thomas de Aquinos
Bayamón, P.R.01.2004
Skills
Computer proficiency in Microsoft office (Word, excel and power point) programs
Ability to interact and offer products in customer service and also ability to interact in important meeting for the benefit of the I represent
Bilingual speaking, reading and writing, Spanish or English
I am a quick learner, organized, responsible and always on time
Able to work under pressure and also have the ability to easily adapt to changes
Accomplishments
President Club member since 2016 to the present , Fast track diamond level be getting 480 unit in less than 2years, Top 33% sales consultant in the in carmax nation wide Getting to be invited to gala with top performers in the nation every Year. Top 100 sales consultant in the nation every month for the last 7 years from more than 2700 sales associates in the nation. Winner on 2024 of the maximum award superlative being the best 3% in the nation on sales of max care the is out extended service plan. Currently 82% life time menening that from every 10 units 8 got extended service plan. Since units sold 2830 and 2300 extended service plan. Top performers in carmax jacksonville History. Also complete The Management development program. That got me to cover the sales management position and qualify to be manager and any carmax store on opening position. Also Mentor all consultant in weekly huddles to get training to other sales consultant how to use the tools that the company offer at the most effective way so they can perform and being motivated at a higher level. All data can be provided
Languages
Spanish
Native or Bilingual
Timeline
Senior Sales Executive
CarMax
04.2016 - Current
Admission Director
MBTI Business Training Institute
12.2013 - 04.2016
Admissions Representative
MBTI Business Training Institute
01.2012 - 11.2013
Admissions and Marketing Representative
Instituto de banca y comercio
01.2011 - 05.2012
Restaurant Bartender
Long Horn Steak House
01.2004 - 06.2013
Degree Bachelor - Management on Industrial management and a minor in marketing
Inter American University
Certificate - Bartender
Bacardi Rum
Bachelor of Science - Industrial Management
Academy of St. Thomas de Aquinos